Parts Assistant
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Sales Support · Warehouse Operations
In short
The Parts Assistant is responsible for maintaining an efficient warehouse and promoting product sales, ensuring high parts availability and supporting sales. This role involves proactive customer interaction, managing parts inventory, and ensuring compliance with operational standards.
Responsibilities
- Interpret customer needs and advise on the right parts.
- Create offers and tailor solutions for over-the-counter sales.
- Deliver exceptional customer service and communication.
- Support sales campaigns and explore sales opportunities.
- Ensure parts are binned and available within the shortest possible lead time.
- Pre-pick and deliver correct parts to customers and the workshop on time.
- Plan forthcoming work and parts needs with the workshop.
- Manually pre-order parts from suppliers based on planned work.
- Ship parts on time.
- Work according to parts related DOS standards and Dedicated Customer Services Global Standards.
- Handle incoming goods and returns, including cores, packaging, warranty, and bought-back goods.
- Make proposals to improve processes.
- Provide technicians with parts-related technical support and information.
Requirements
- High school education
- Technical experience
- Relevant work experience in automotive industry/warehouse environment
- Driver licence B
- Fork Lift Licence
- Experience from service sector
#Parts#Assistant#Warehouse#Sales#Automotive#Logistics
Company
Scania Group
Job Posted
4 days ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Seberang Perai, Malaysia
Qualification
Undergraduate
Applicants
Be an early applicant