Order Administrator (6 months)
Logistics, Sales & Operations · Sales & Business Development · Sales Support · Office Administration
In short
Emerson is looking for an Order Administrator for a 6-month contract in Cluj-Napoca, Romania. This hybrid role requires accurate and timely processing of customer orders in ERP systems, checking trade compliance, and expediting deliveries. It's a great opportunity to build a career foundation within Emerson.
Responsibilities
- Enter and process customer orders in the ERP system with speed and accuracy.
- Check trade compliance issues for each order.
- Generate order acknowledgements.
- Expedite factories to ensure on-time and complete deliveries.
- Maintain contact with internal customers and Sales Offices regarding order status, delays, and problems.
- Provide constant status updates to European Sales Offices.
- Conduct data management activities using the ERP system.
- Maintain accurate and updated Business Systems (CRM, OCM, etc.).
- Follow up on orders to ensure timely production and shipment.
- Manage the common mailbox and ensure timely action on emails.
- Collaborate with internal departments (Finance, Trade Compliance, Order Management) to resolve order-related issues.
Requirements
- Minimum experience in a similar role (sales support / order entry / administrative).
- Very good knowledge of English (written and spoken).
- Excellent communication and interpersonal skills.
Desired Qualifications
- Experience working with ERP systems (Oracle, SAP) is an advantage.
- Ability to work both in a team and independently.
- Good prioritization and time management skills.
- Ability to work with virtual and remote teams.
- Ability to solve various practical problems and balance multiple variables to resolve them.
Benefits
- Foundation for future career within Emerson.
- Tangible development opportunities.
- Opportunity to work with global teams.
- Empowerment to grow and innovate.
#Order Administrator#Customer Service#ERP System#Data Accuracy#Trade Compliance#Sales Support#Hybrid