Manager II Program Management, Global Catalog Operations
Logistics, Sales & Operations · Program Management
In short
Amazon seeks an experienced Manager II, Program Management to lead a team focused on Global Catalog Operations in Chennai, India. This role involves building and developing a team, owning a portfolio of catalog quality programs, and driving data-driven improvements to enhance product discovery and customer purchase decisions. The ideal candidate will have a strong background in program management, cross-functional collaboration, and team leadership.
Responsibilities
- Build, lead, and develop a team of auditors, SMEs, and program managers, including hiring, performance management, coaching, and career growth.
- Own catalog quality programs, setting priorities across competing initiatives and allocating team capacity to the highest impact work.
- Establish operating mechanisms, standards, and roadmaps to ensure programs deliver measurable business and operational outcomes.
- Drive quantitative, data-oriented decision-making and champion technology solutions and process improvements.
- Communicate program progress, risks, and results to senior leadership, ensuring transparency and alignment with business goals.
- Identify systemic gaps across process areas and mobilize teams and stakeholders to resolve them.
- Serve as an escalation point and senior partner for various internal teams.
- Ensure effective risk controls are developed and maintained across programs.
- Develop and influence new ideas, establishing procedures and practices for scalable solutions.
Requirements
- 3+ years of program or project management experience.
- 3+ years of working cross-functionally with tech and non-tech teams.
- 3+ years of delivering cross-functional projects.
- Experience defining program requirements and using data and metrics to determine improvements.
- 5+ years of team management experience.
Desired Qualifications
- Experience implementing repeatable processes and driving automation or standardization.
- Experience in data mining, data management, reporting, and SQL queries.
Benefits
- Inclusive culture that empowers Amazonians.
- Support for workplace accommodations for individuals with disabilities.
#Program Management#Catalog Operations#Data Quality#Team Leadership#Process Improvement#Automation#SQL
Company
Amazon
Job Posted
2 days ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Senior
Locations
Chennai, India
Applicants
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