Manager, Account Management, NA AVS, RBS

Logistics, Sales & Operations · Sales & Business Development · Account Management

In short

As a Manager, Account Management for Amazon Vendor Services (AVS) NA Team, you will lead a team of Account Managers responsible for managing business growth for influential Selling Partners. You will collaborate with Selling Partners to develop strategic joint business plans, identify growth opportunities, and ensure high service standards, while also influencing internal teams to optimize product lines and the customer experience.

Responsibilities

Lead a team of Account Managers, prioritizing strategic initiatives and providing escalation support.
Manage end-to-end goal setting for the team to align with organizational goals.
Build relationships with Selling Partners and act as a point of escalation for issues.
Monitor Selling Partner satisfaction survey results and establish improvement plans.
Lead recruiting and hiring efforts for the team and broader organization.
Manage Selling Partner needs and monitor complexity through efficient resource allocation.

Requirements

5+ years of digital advertising and client-facing roles with a focus on data analysis.
Bachelor's degree.
Experience analyzing data and best practices to assess performance drivers.
Experience influencing internal and external stakeholders.
Experience with sales CRM tools such as Salesforce or similar software.

Desired Qualifications

3+ years of mentoring, leading and coaching experience.

Benefits

Inclusive culture that empowers Amazonians to deliver the best results.
Workplace accommodations and adjustments for individuals with disabilities.

Skills

Salesforcedigital advertisingdata analysis

#Sales#Advertising#Account Management

About Amazon

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