Manager, Account Management, AVS EU

Logistics, Sales & Operations · Sales & Business Development · Account Management · Sales Management · Sales Operations

In short

Amazon is looking for a people leader to manage a team of Account Managers for the Amazon Vendor Services (AVS) EU team in Bengaluru. This role focuses on driving business growth for influential Selling Partners by managing strategic joint business plans, optimizing product selection, and ensuring high service standards.

Responsibilities

Lead a team of Account Managers, prioritizing strategic initiatives and providing escalation support.
Manage end-to-end goal setting for the team to align with organizational goals.
Build relationships with Selling Partners, proactively create joint business plan action items, and act as a point of escalation.
Act as a thought leader in defining success criteria and understanding Selling Partner business needs.
Lead recruiting and hiring efforts for the direct team and broader organization.
Manage Selling Partner needs and monitor complexity through efficient resource allocation.
Monitor Selling Partner satisfaction survey results, analyze feedback trends, and establish improvement plans.

Requirements

5+ years of digital advertising and client-facing roles with a focus on data analysis experience.
Bachelor's degree.
Experience analyzing data and best practices to assess performance drivers.
Experience influencing internal and external stakeholders.
2+ years of team management experience.

Desired Qualifications

3+ years of mentoring, leading, and coaching experience.

Skills

Digital AdvertisingData Analysis

#Sales#Advertising#Account Management

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