The Job

Manager, Account Management, AVS EU

Logistics, Sales & Operations · Sales & Business Development · Account Management · Sales Operations

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In short

Amazon seeks a Manager, Account Management for their AVS EU team in Bengaluru, India. This role involves leading a team of Account Managers to drive business growth for influential Selling Partners on Amazon, focusing on strategic joint business plans, operational improvements, and enhancing the customer experience. The ideal candidate will have experience in digital advertising, client-facing roles, data analysis, and team management.

Responsibilities

  • Lead a team of Account Managers, prioritizing strategic initiatives and providing escalation support.
  • Manage end-to-end goal setting for the team to align with organizational goals.
  • Build relationships with Selling Partners across the portfolio, proactively building joint business plan action items.
  • Act as a point of escalation for outstanding issues, questions, and concerns.
  • Act as a thought leader in defining success criteria and understanding business needs of Selling Partners.
  • Contribute to and lead strategic plans and documents for the organization.
  • Lead recruiting and hiring efforts across the direct team and broader organization.
  • Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers.
  • Monitor Selling Partner satisfaction survey results to analyze feedback trends and establish improvement plans.

Requirements

  • 5+ years of digital advertising and client-facing roles with a focus on data analysis experience.
  • Bachelor's degree.
  • Experience analyzing data and best practices to assess performance drivers.
  • Experience influencing internal and external stakeholders.
  • 2+ years of team management experience.

Desired Qualifications

  • 3+ years of mentoring, leading and coaching experience.

Benefits

  • Inclusive culture empowering Amazonians to deliver the best results.
  • Workplace accommodation and adjustment support during the application and hiring process for individuals with disabilities.
#Sales#Advertising#Account Management
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Company

Amazon

Job Posted

23 hours ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

Bengaluru, India

Qualification

Bachelor

Applicants

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