Lead Project Leader - Operational Stability & Resilience Transformation
Logistics, Sales & Operations · Program Management · Project Management · Business Analysis
In short
Nordea's Group Technology is seeking a Lead Project Leader to drive operational stability and resilience transformation initiatives. You will lead selected projects, provide programme management support, and coordinate cross-functional teams to prevent disruptions, detect incidents early, and restore services quickly. This role requires a strong track record in leading complex technology projects and experience in operational resilience within large organizations.
Responsibilities
- Lead selected operational stability and resilience projects and initiatives from planning through execution and implementation.
- Support the Programme Manager in maintaining a consolidated view of programme initiatives, including objectives, ownership, milestones, funding, risks, dependencies and expected outcomes.
- Translate programme objectives and priorities into clear project plans, milestones, deliverables and measurable success criteria.
- Coordinate delivery of assigned initiatives focused on incident prevention, monitoring and observability, problem management, service recovery, automation and application resilience.
- Drive alignment and execution across the technology, service management and business teams involved in assigned initiatives.
- Support programme governance by preparing decision materials, coordinating reporting cycles and meetings, and following up actions, decisions and escalations.
- Produce clear, outcome-based project and programme reporting that provides transparency on progress, risks, dependencies, decisions and expected benefits.
- Identify cross-initiative dependencies, gaps and overlaps, and support the Programme Manager in driving prioritisation and resolution across organisational boundaries.
- Manage assigned project scope, plans, milestones, budgets, resources, risks, issues and dependencies.
- Maintain programme management artefacts such as integrated plans, RAID and decision logs, action tracking and delivery dashboards.
- Ensure that root-cause analysis and incident trends are translated into actionable remediation initiatives and measurable stability improvements.
- Ensure delivery complies with enterprise architecture, security, regulatory, resilience and operational requirements.
- Proactively identify delivery obstacles, manage escalations and enable timely decisions, working closely with the Programme Manager.
- Promote a strong delivery culture based on ownership, transparency, accountability and continuous improvement.
Requirements
- Proven track record of leading complex technology projects and strategic initiatives in large organisations.
- Experience supporting multi-workstream programmes through integrated planning, governance coordination, reporting, RAID management, action tracking and decision support.
- Strong experience in operational stability, service reliability, operational resilience or enterprise technology transformation.
- Experience coordinating delivery across technology, service management and business domains.
- Strong understanding of incident, problem and change management, monitoring and observability, service recovery and root-cause remediation.
- Ability to translate programme priorities and operational trends into executable project plans and measurable outcomes.
- Experience preparing high-quality materials for governance forums, steering committees and senior stakeholders.
- Experience managing complex dependencies, risks, issues, delivery commitments, budgets and resources.
- Strong ability to influence stakeholders and drive alignment across organisational units and technology domains.
- Experience defining and tracking outcome-based metrics, benefits and performance indicators.
- Understanding of technology resilience, application reliability, operational readiness, security and regulatory requirements.
- Proven ability to proactively identify delivery risks, resolve impediments and drive successful outcomes in complex environments.
- Very good financial and resource management skills.
- Very good analytical skills and attention to detail.
- Advanced presentation skills, especially PowerPoint and Excel.
- Excellent communication and stakeholder management skills.
- Excellent English skills, both spoken and written.
- Can-do attitude.
Desired Qualifications
- Studies show that members of underrepresented communities don’t apply for jobs unless they tick all the qualification boxes. If this is part of why you hesitate to apply, we would like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think.
Benefits
- Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.
- People are driven by many different factors. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.
- A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.
- Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.
- Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together.
#Project Management#Consultancy#Operational Stability#Resilience#Transformation#Nordea
Company
Nordea
Job Posted
5 days ago
Expires
in 1 week
Employment Type
Full Time
WorkMode
Hybrid
Experience Level
Senior
Locations
Helsinki, Finland
Gdańsk, Poland
Stockholm, Sweden
Warszawa, Poland
Applicants
Be an early applicant