Lead Consultant (Product/Domain)
Technology, Data & Digital · Software & Web Development · Software Engineering
In short
Responsibilities
- Provide expert troubleshooting and root cause analysis for incidents in SAP EHS and SAP GRC Risk Management.
- Coordinate with cross-functional and global teams to deliver sustainable corrective and preventive actions (CAPA).
- Monitor system performance, batch jobs, and interface logs to proactively identify and resolve technical failures.
- Support minor enhancements, custom configurations, and change requests (CRs) within SAP EHS and GRC Risk Management modules.
- Maintain master data governance, risk rule sets, mitigation controls, and assessment templates.
- Assist in implementing security notes, Support Packages (SP stacks), and transport management across landscape environments (DEV, QA, PROD).
- Execute unit testing, integration testing, and regression testing for system updates, patches, and release rollouts.
- Support business users during User Acceptance Testing (UAT) and validate functional outcomes prior to production deployment.
- Create and update standard operating procedures (SOPs), configuration rationale, knowledge base articles, and user training aids.
- Guide key business users on best practices for incident logging, risk monitoring, and daily operational safety processes.
Requirements
- Expert troubleshooting and root cause analysis for incidents reported in SAP EHS (Product Safety, Environment Management, Occupational Health, or Incident Management) and SAP GRC Risk Management.
- Coordination with cross-functional and global teams to deliver sustainable corrective and preventive actions (CAPA).
- Monitoring system performance, batch jobs, and interface logs to proactively identify and resolve technical failures.
- Support minor enhancements, custom configurations, and change requests (CRs) within SAP EHS and GRC Risk Management modules.
- Maintenance of master data governance, risk rule sets, mitigation controls, and assessment templates.
- Assistance in implementing security notes, Support Packages (SP stacks), and transport management across landscape environments (DEV, QA, PROD).
- Execution of unit testing, integration testing, and regression testing for system updates, patches, and release rollouts.
- Support business users during User Acceptance Testing (UAT) and validation of functional outcomes prior to production deployment.
- Creation and updating of standard operating procedures (SOPs), configuration rationale, knowledge base articles, and user training aids.
- Guidance to key business users on best practices for incident logging, risk monitoring, and daily operational safety processes.
Skills
HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…
Company
HCLTechJob Posted
1 day ago
Employment Type
Full Time
Work mode
On Site
Experience Level
Senior
Locations
Noida, India
Applicants
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