Konsultant u oblasti bele tehnike (španski jezik)
Retail & Consumer Services · Customer Service · Customer Support
In short
We are seeking a Technical Support Consultant fluent in Spanish to assist clients with white goods inquiries and minor repairs. This remote role offers private health insurance, indefinite employment from day one, and opportunities for monthly bonuses.
Responsibilities
- Communicate via email and phone with clients in Spanish, answering their inquiries.
- Resolve minor appliance malfunctions and provide assistance with user questions related to appliance functioning and proper use.
- Inform users about the current status of their warranty.
- Organize interventions for more complex appliance repairs.
- Assist in the complaint process.
- Recognize opportunities for selling extended warranties.
- Follow new technological trends and market changes.
Requirements
- Excellent command of the Spanish language (C1/C2 level).
- Strong communication skills and a passion for helping others.
- Proficient computer user.
- Enjoy teamwork and a dynamic environment.
- Motivated and responsible.
- Desire for advancement in this industry.
Benefits
- Private health insurance
- Remote work option
- Indefinite employment contract from the first day of training
- Opportunity to earn monthly bonuses
- Opportunity to earn additional monthly bonuses through warranty sales activities (team only handles incoming calls)
- Access to benefits in recreational facilities
- Versatile development through continuous improvement and advancement in your field of interest
- Participation in various company events, training, and workshops contributing to personal and professional growth.
#Customer Service#Technical Support#Spanish
Company
Transcom
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
Remote
Experience Level
Entry
Locations
Belgrade, Serbia
Applicants
Be an early applicant