The Job

IT Operations Manager

Technology, Data & Digital · Data, AI & Analytics · Data Engineering

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In short

As an IT Operations Manager for Microsoft's Cloud Operations & Innovation, you will lead a team and oversee data center site services and logistics. This role focuses on empowering a culture of safety, security, and compliance while collaborating with internal business groups to ensure successful service level delivery.

Responsibilities

  • Empower a culture of safety, security, and compliance in all aspects of datacenter activities.
  • Lead and manage a team of high-performing individual contributors and their ongoing talent development.
  • Manage and oversee datacenter site services, logistics, and deployment.
  • Collaborate and coordinate with multiple internal business groups to ensure the successful delivery of service levels.
  • Analyze production operations and initiate corrective actions to ensure operational stability.
  • Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion.
  • Learn, live, and coach the One Microsoft culture and values; lead through change by bringing clarity, generating energy, and delivering success.
  • Embody our culture and values.

Requirements

  • High School Qualification or equivalent AND 6+ years of experience in mission-critical service management (e.g., IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) OR equivalent experience.
  • 1+ year(s) people management experience.
  • Ability to meet Microsoft, customer and/or government security screening requirements.

Desired Qualifications

  • Willingness to work flexible hours, non-business hours, or other scenarios required by rhythm of the business.
  • At least 3 years experience managing physical operations in an IT and/or Critical Environment infrastructure.
  • At least 2 years’ experience leading and motivating a diverse, technical workforce.
  • Enterprise-level Experience in managing large-scale and complex projects/programs.
  • Working knowledge of audit and compliance requirements in a large global enterprise.
  • Strong problem-solving skills, analytical capabilities, data analysis, and attention to detail.
  • Strong verbal and written communication and organization skills.
  • Must be able to multi-task and project manage many tasks simultaneously.
  • College or university degree in Electrical/Mechanical Engineering, Computer Science, Telecommunications, or equivalent experience.

Benefits

  • Opportunity to lead a highly effective team.
  • Access to trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
  • Participation in the One Microsoft culture and values.
#IT Operations#Data Center Management#People Management#Logistics#Compliance
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Company

Microsoft

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

United States

Qualification

Diploma, Bachelor, No Formal Education

Applicants

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