IT Manager, Infrastructure

Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · Systems Engineering · DevOps

In short

Electrolux Group is looking for an experienced IT Manager, Infrastructure to lead the delivery, operation, security, and continuous improvement of IT infrastructure services across North America. This role, based in Charlotte, NC, requires a Bachelor's degree and at least 7 years of progressive experience in IT infrastructure and technology operations, with leadership responsibilities. The ideal candidate will manage a team, oversee various infrastructure services, and ensure alignment with business priorities and cybersecurity requirements.

Responsibilities

Define and execute the regional infrastructure roadmap in alignment with business priorities, enterprise architecture, cybersecurity requirements, and global IT direction.
Establish infrastructure standards, governance, service ownership, and operating practices across the regional environment.
Lead modernization initiatives covering network, cloud, server, storage, workplace, and site infrastructure services.
Ensure the availability, performance, capacity, reliability, and resiliency of critical infrastructure services.
Oversee network, server, virtualization, cloud, storage, backup, end-user computing, collaboration, and site infrastructure services.
Partner with cybersecurity teams to implement infrastructure security controls, hardening standards, and vulnerability remediation plans.
Manage infrastructure service providers, telecommunications partners, cloud vendors, and technology suppliers.
Lead the infrastructure workstream for business projects, site changes, technology transformations and upkeep.
Manage infrastructure budgets, forecasts, investment plans, purchase commitments, and cost-optimization initiatives.
Serve as the primary regional point of accountability for infrastructure services, priorities, and operational performance.
Communicate service health, business impact, major risks, recovery plans, and investment needs clearly to IT and business leadership.
Build a culture of accountability, collaboration, documentation, knowledge sharing, and continuous improvement.
Develop team capability, succession coverage, and cross-training for critical infrastructure responsibilities.

Requirements

Bachelor’s degree from a four-year college or university in Information Technology, Computer Science, Engineering, or a related discipline.
Minimum 7 years of progressive experience in IT infrastructure, technology operations, or enterprise service delivery, including leadership responsibility.
Experience managing enterprise network, server, virtualization, cloud, storage, backup, workplace, and site infrastructure services.

Desired Qualifications

Master’s degree preferred.
Experience leading internal technical teams and third-party managed service providers in a complex enterprise environment.
Demonstrated experience with IT service management practices, operational governance, incident resolution, disaster recovery, and lifecycle management.
Strong financial acumen, including budgeting, forecasting, vendor-commercial management, and investment justification.
Proven ability to translate technical risks and options into clear business implications and recommendations.
Experience supporting manufacturing, distribution, or other business-critical operational environments strongly preferred.
Working knowledge of cloud platforms, infrastructure automation, monitoring, identity, cybersecurity controls, and ITIL practices.
Excellent communication, stakeholder management, decision-making, and team-development skills.

Benefits

Flexible work hours/hybrid work environment
Medical, dental, vision and life insurance
Competitive holiday and vacation time off program
Retirement Savings Plan (401(k)) with relevant company contribution.
Discounted products and an EAP upon hire
Tuition reimbursement after 12 months of service

Skills

SAP CommerceITIL

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About Electrolux Group

Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our group of leading appliance brands, including Electrolux, AEG and Frigidaire, we sell household products in around 120 markets every year. In 2025 Electrolux Group had sales of SEK 131 billion and employed approximately 39,000 people around the world. For more information go to…

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