Investigation Associate, Relay Product Excellence
Logistics, Sales & Operations · Supply Chain & Transport · Procurement
In short
Amazon is seeking a detail-oriented Investigation Associate in Bengaluru, Karnataka, to support its transportation network's safety and compliance. This role involves reviewing and verifying identities, identifying fraud patterns, and resolving issues according to SOPs in a 24x7 environment.
Responsibilities
- Conduct investigations as per SOP.
- Identify and help minimize risk from fraud or abuse patterns and trends.
- Consistently achieve daily/weekly/monthly targets and quality standards.
- Escalate problems or variances in information systematically.
- Follow through on resolutions to ensure they are delivered.
- Participate in ad-hoc projects and assignments.
Requirements
- Bachelor's degree.
- Background in transportation or risk management.
- Comfortable working in a 24x7 rotating shift environment with flexible weekly offs.
- Ability to review and verify identities across multiple processes.
- Skill in spotting inconsistencies and resolving issues as per SOP.
- Ability to balance thoroughness with efficiency.
Desired Qualifications
- Bachelor's degree in any field of study.
Benefits
- Inclusive culture empowering Amazonians.
- Opportunity to play a direct role in protecting the integrity of Amazon's transportation operations.
- Satisfaction in pattern recognition, clear processes, and measurable outcomes.
#transportation#risk management#fraud#abuse