Investigation Associate, Relay Product Excellence
Logistics, Sales & Operations · Supply Chain & Transport · Procurement
In short
Amazon is seeking an Investigation Associate in Bengaluru, Karnataka, to work in risk management and identity verification. The role involves reviewing cases, identifying fraud patterns, and meeting quality standards within a 24x7 rotating shift environment.
Responsibilities
- Conduct investigations as per SOP
- Identify and help minimize risk from fraud or abuse patterns and trends
- Consistently achieve daily/weekly/monthly targets and quality standards for investigations
- Systematically escalate problems or variance in information
- Follow through on resolutions to ensure they are delivered
- Participate in ad-hoc projects and assignments
Requirements
- Bachelor's degree or above
- Fluent in English (speak, write, and read)
- Experience with Microsoft Office products and applications
- Ability to work flexible schedules including weekends, nights, and holidays
- 6 months to 1 year of experience
Desired Qualifications
- Background in transportation or risk management
- Comfortable working in a 24x7 rotating shift environment
- Experience in high-volume investigative work
- Ability to balance thoroughness with efficiency
- Satisfaction in pattern recognition, clear processes, and measurable outcomes
Benefits
- Inclusive culture
- Work flexible schedules including weekends, nights, and holidays
#transportation#risk management#identity verification#fraud#abuse#SOP#investigations#data#analytical