Investigation Associate, Relay Product Excellence
Logistics, Sales & Operations · Supply Chain & Transport · Procurement
In short
Amazon is seeking an Investigation Associate in Bengaluru, Karnataka, India, to review and verify identities, identify fraud patterns, and resolve issues using standard operating procedures. This role requires analytical rigor and comfort with high-volume investigative work in a 24x7 environment.
Responsibilities
- Conduct investigations as per SOP
- Take appropriate action to identify and help minimize the risk posed by fraud or abuse patterns and trends
- Consistently achieve daily/weekly/monthly targets and quality standards for investigations
- Systematically escalate problems or variance in the information
- Follow through on the resolutions to ensure they are delivered
- Participate in ad-hoc projects and assignments as necessary
Requirements
- Background in transportation or risk management
- Analytical rigour
- Comfort working in a 24x7 rotating shift environment
- Comfort with flexible weekly offs
Desired Qualifications
- Bachelor's degree in any field of study
Benefits
- Opportunity to play a direct role in protecting the integrity of Amazon's transportation operations
- Inclusive culture empowers Amazonians to deliver the best results for customers
- Workplace accommodation and adjustment for individuals with disabilities
#transportation#risk management#investigations#fraud#abuse#identity verification#pattern recognition#SOP#quality assurance#rotating shifts#flexible weekly offs