The Job

Investigation Associate, Middle Mile Product & Technology

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Sales Operations

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In short

Amazon is looking for an Investigation Associate with a background in transportation, risk management, and data-driven problem resolution to investigate suspicious activity and address escalations. The role involves identity verification, meeting targets, and participating in ad-hoc projects, with a requirement for flexibility in 24x7 shifts and week-offs.

Responsibilities

  • Conduct investigations
  • Take appropriate action to identify and help minimize the risk posed by fraud or abuse patterns and trends
  • Consistently achieve daily/weekly/monthly targets and quality standards for investigations
  • Systematically escalate problems or variance in the information
  • Follow through on resolutions to ensure they are delivered
  • Participate in ad-hoc projects and assignments as necessary
  • Meet productivity, quality and other hygiene metrics/ goals
  • Share inputs for SOP enhancements

Requirements

  • Background in transportation
  • Background in risk management
  • Data driven problem resolution skills
  • Experience to follow through on the resolutions to ensure they are delivered

Benefits

  • Flexible to work in 24x7 shift and flexible week-offs
#transportation#risk management#data driven problem resolution#identity verification#fraud#abuse patterns#SOP enhancements
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Company

Amazon

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Associate

Locations

Bengaluru, India

Qualification

Bachelor

Applicants

Be an early applicant