Inside Sales Representative with Italian
Logistics, Sales & Operations · Sales & Business Development · Enterprise Sales · Account Management · Sales Operations
In short
This Inside Sales Representative role requires native Italian and communicative English skills to drive sales growth by managing customer accounts, identifying opportunities, and offering tailored solutions. The position involves full sales journey management, CRM usage, and proactive customer engagement, with a requirement for 2+ years of sales or customer service experience.
Responsibilities
- Achieve and exceed sales targets.
- Maintain and update CRM systems for improved service and communication.
- Organize sales tasks effectively and follow time management routines.
- Build strong relationships with customers, Customer Centers, and CSC colleagues.
- Understand customer needs to offer tailored solutions.
- Manage the full sales journey from lead to order.
- Regularly maintain data to ensure no overdue leads or opportunities.
- Follow up on quotes to improve closing chances.
- Embrace proactive selling through lead management and customer calling.
- Report calls and activities to analyze sales performance.
- Identify opportunities to sell more products and services.
- Continuously grow knowledge of products, services, and processes.
- Foster a growth mindset to support continuous improvement.
Requirements
- Native level Italian language skills.
- Communicative level English language skills.
- At least 2 years of experience with sales or customer service.
- Collaborative team player able to work with diverse individuals.
- Independent worker who can think for themselves and take initiative.
- Resilient, persistent, and determined.
- Composed, constructive approach even under pressure.
- Innovative and creative thinker.
- Challenger profile, always looking for different ways of doing things.
- Practical and pragmatic approach.
Desired Qualifications
- Candidates must be living within the Czech Republic.
- Candidates must be based near Brno and able to commute to the office regularly.
Benefits
- Annual financial bonus and salary increase.
- Flexible working hours (37.5 hours per week).
- 5 weeks of vacation and 3 flexible days off.
- Option to work from home (up to 2 days per week).
- Meal contribution.
- Multisport card or Flexi Pass vouchers.
- Pension fund contribution up to CZK 2,000/month.
- Extensive training opportunities (language courses, LinkedIn Learning, ACCA program).
- Technical training and certifications.
- Free psychological, financial, and legal counseling (Employee Assistance Program).
- Newly renovated offices with city view, terrace, and relaxation zone.
- Volunteer days and support for non-profit organizations.
- Friendly company culture with regular team-building events and social gatherings.
- Additional perks (O2 tariffs, Makro card, VIP accounts).
#Sales#Customer Service#Italian#Hybrid#Brno