In short
Alfa Laval is seeking an Inside Sales Account Manager for their Ocean Division in the UK & Ireland on an 18-month fixed-term contract. The role, based in Camberley with hybrid flexibility, focuses on promoting and selling products and services to the maritime market through remote channels, managing customer relationships, and driving profitable growth.
Responsibilities
- Drive sales of Alfa Laval products and services to customers in the maritime industry.
- Manage and develop customer accounts across the UK & Ireland through proactive digital engagement and remote sales activities.
- Serve as a trusted customer contact, ensuring timely follow-up on inquiries, quotations, and commercial opportunities.
- Analyze customer data, market trends, and installed base potential to identify opportunities for profitable growth.
- Generate, qualify, and progress sales opportunities for spares, services, repairs, and upgrades.
- Prepare and follow up on quotations and proposals, driving opportunities to successful closure.
- Proactively identify and pursue drydock opportunities through early engagement and focused follow-up.
- Work closely with field sales, service teams, technical support, and the Business Development Manager.
- Ensure customer requests and opportunities are effectively coordinated internally.
- Maintain high-quality CRM data and use digital tools to manage pipeline visibility, customer activity, reporting, and sales performance.
- Monitor customer needs, market trends, and competitor developments within the UK & Ireland maritime market.
- Contribute to continuous improvement, digital sales excellence, and a collaborative team culture.
- Take ownership of profitable growth within the assigned customer portfolio.
Requirements
- Experience in inside sales, account management, or technical-commercial sales, ideally within the maritime industry or with technical products and services relevant to marine customers.
- Commercial understanding and the ability to identify customer needs and translate them into value-adding solutions.
- Experience in identifying, qualifying, and progressing sales opportunities through the pipeline, including follow-up of quotations and commercial proposals.
- Ability to analyze customer data, sales pipelines, and market trends to identify opportunities and prioritize actions for profitable growth.
- Strong customer focus and ability to build trust and relationships through phone, email, virtual meetings, and other digital channels.
- Excellent organizational skills and ability to manage multiple tasks and priorities with attention to detail.
- Proactive and self-driven mindset, with ability to work independently while also collaborating effectively with colleagues across functions and countries.
- Proven ability to work effectively with sales, service, and technical teams.
- Strong written and verbal communication skills in English.
- High digital competence, including experience using CRM systems, Microsoft Office, and other sales and collaboration tools.
Desired Qualifications
- Knowledge of the maritime market in the UK & Ireland is considered a strong advantage.
- Understanding of service, repair, upgrade, or drydock-related opportunities in the maritime sector would be an advantage.
Benefits
- Holiday entitlement of 25 days + Bank holidays
- Simply Health – Health cash plan available
- Life Assurance – 4X annual salary
- Training and Career Development potential
- Cycle to work scheme
- Tech scheme benefit
#sales#account management#maritime#ocean division#uk#ireland#camberley#hybrid
Company
Alfa Laval
Job Posted
19 hours ago
Employment Type
Contract
WorkMode
Hybrid
Experience Level
Mid-Senior
Locations
Camberley, United Kingdom
Applicants
Be an early applicant