Industrial Field Service Technician
Construction, Engineering & Trades · Skilled Trades · Electrician · Plumbing & HVAC
In short
As an Industrial Field Service Technician, you will perform routine preventive service, troubleshoot, and repair air compressors and related equipment. You will also be responsible for setting, installing, and piping compressor systems, communicating with customers, and completing all necessary documentation. This remote role requires 1-2 years of technical experience and a commitment to excellent customer service.
Responsibilities
- Perform routine preventive service, troubleshoot and repair air compressors, air dryers, drains, controllers, and low pressure blowers.
- Set, install, and pipe compressor systems.
- Pressure wash and clean customer equipment pads.
- Communicate with customers and Service Manager regarding services performed and repair options.
- Completely fill out all service-related documentation.
- Attend training at Air Academy and train with Senior Service Technicians.
- Promote and practice proper safety procedures and correct use of personal protective equipment.
- Provide a high level of customer service and respond to customer needs.
- Participate in a rotating 24/7/365 on-call pool with travel to customer locations, including out-of-town and overnight travel.
Requirements
- 1-2 years of technical experience in the mechanical, maintenance, or electrical field.
- Ability to work independently and complete tasks within assigned deadlines.
- Customer-focused with ownership of meeting customer needs.
- Ability to use computers to complete work orders, order parts, and training.
- Supply all basic required tools.
- Ability to lift up to 50 lbs. on a regular basis.
- Work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling.
- Basic understanding of mechanics and electrical theory.
- High School Diploma or equivalent required.
- Valid driver's license.
- Fluent in English.
Desired Qualifications
- Experience with the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics is preferred.
- Experience in HVAC a plus.
- Certifications are a plus (EPA Certified).
Benefits
- Flexible benefits plan including medical, dental, and vision.
- Generous 401 (k) retirement plan match in addition to an automatic contribution.
- Competitive paid time off and sick time.
- Life & Disability insurance.
- Paid training.
- Excellent paternal, adoption, and maternal leave.
- Equipped with a company vehicle, laptop, cell phone and uniform.
- Salary: $28 - $36/hr.
- Salary based on knowledge, skills, and experience.
- Salary has been geographically adjusted based on cost-of-living factors.
- This position is overtime eligible and overtime begins after completing 8 work hours in a day.
#Field Service#Technician#Air Compressors#Repair#Maintenance#Customer Service#Industrial Equipment