Import/Export Associate Sr., Global Solutions & Risk Compliance (GSRC)
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Procurement · Sales Operations
In short
As a Senior Compliance Associate in Amazon's GSRC team, you will review product information against SOPs and regulatory documentation to ensure compliance for Amazon listings. You will utilize Amazon-specific tools, collaborate with managers and process experts, and maintain detailed records to meet quality and productivity targets.
Responsibilities
- Review latest product information as per Standard Operations Procedures (SOP) and cross-check against relevant regulatory documentation.
- Classify products using Amazon-specific tools to ensure compliance for availability on Amazon.
- Address deviations from standard SOPs and seek guidance from manager and Process Experts.
- Maintain detailed records of assigned tasks and utilize standardized reports to prioritize work.
- Identify opportunities for improvement, such as automating reports using Excel queries.
- Share feedback on the team's SOPs and participate in knowledge-sharing sessions.
- Mentor peers by answering queries and providing process-level training.
Requirements
- Ability to use Microsoft Excel tool as per role requirements (filtering and sorting in data sets, cell referencing, pivot tables, data validation, etc.).
- Basic understanding of SQL, can self-service defined queries and make simple changes to retrieve data from a database.
- Knowledgeable in Customer Relationship Management tools, managing customer data and tracking interactions.
- Attention to detail and ability to analyze and identify patterns across data sets and information.
- Problem-solving skills, with the ability to find solutions through logic, intuition, creativity, and design thinking.
- Commitment to investigation, research, and diving deep to seek facts.
- Ability to understand, interpret, critique, analyze and communicate data.
- English-language communication skills, both written and verbal.
- Bachelor degree in Business, Finance, Engineering or similar fields.
- Knowledge of consumer product compliance processes and regulations.
Desired Qualifications
- 2+ year work experience in Business Process Outsourcing in any of the following domains: accounting, regulatory compliance, payment processing, IT services, human resources, quality assurance.
- Advanced Excel skills (VBA).
- Knowledge of database querying (SQL).
- Experience as a quality auditor in retail chain management, Fast Moving Consumer Goods company, or corporate role.
- Experience with data analysis in quantitative fields and building data and decision support systems.
#Import/Export#Global Solutions & Risk Compliance#GSRC#SOP#Regulatory Compliance#Product Classification