IKEA Food Co-worker

Hospitality, Food & Tourism · Food & Beverage Service · Restaurant Operations · Food Service

In short

As an IKEA Food Co-worker in New Delhi, you will be responsible for managing daily operations, responding to customer feedback, and ensuring compliance with standards. You will contribute to sales, enhance customer experience, and promote IKEA's brand and values.

Responsibilities

Contribute to implementing global and national compliance standards for a safe environment.
Act as a brand ambassador for IKEA and IKEA Retail Food.
Secure customer experience and exceed customer expectations.
Apply retail foundations and sales steering tools to optimize commerciality.
Seek and act upon customer feedback for continuous improvement.
Act on initiative, taking responsibility and action.
Ensure own development and contribute to a high-performing team.
Contribute to the implementation of unit and IKEA Retail Food business plans.
Contribute to the implementation of global and national sustainability strategies.

Requirements

Inspired by IKEA’s culture and values, with a passion for food and people’s everyday life at home.
Sales-driven, striving to exceed customer expectations and enhance their experience.
Enjoy working in a dynamic environment, motivated by continuous improvement and innovation.
Strong communication skills and ability to build trustful relationships.
Possess planning, organizational, and analytical skills.
Experience working in a high-volume, customer-facing environment.
Self-reliant, self-motivated, and able to work independently and as part of a team.
Works closely with the team to manage daily operations.
Responds to customer feedback to improve services.
Ensures compliance with global and national standards.
Builds food competence within the store team.
Aligns with IKEA strategies, legal requirements, and sustainability goals.
Promotes IKEA as a positive and engaging workplace.

Desired Qualifications

Experience in a high-volume, customer-facing environment.
Strong communication, planning, organizational, and analytical skills.

Benefits

Opportunity to work with a global brand that values sustainability and people.
Be part of a diverse team with a positive and engaging work culture.
Contribute to serving millions of customers worldwide with Scandinavian-inspired food.
Potential for personal development and building competence.

Skills

Customer ServiceSalesCommunicationAnalytical SkillsOrganizational SkillsPlanning

#food#retail#customer service

About IKEA

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business…

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