In short
Amazon Web Services (AWS) is seeking a detail-oriented Rack Lifecycle Tech for their data center operations in Mumbai, India. This hands-on role involves the physical installation, cabling, and decommissioning of racks, ensuring operational reality from capacity plans. It requires a high school diploma, 2+ years of hardware troubleshooting, and 1+ year of networking experience.
Responsibilities
- Execute rack installations including physical placement, power connections, grounding, and cable management per AWS standards.
- Perform structured cabling including fiber/copper terminations, patch panel connections, labeling, and dressing to specification.
- Complete OTDR and power testing; validate results against acceptance thresholds.
- Follow all EHS protocols, lockout/tagout (LOTO) procedures, and safe work practices.
- Execute work orders and tasks assigned by the Rack Lifecycle Team Manager, maintaining accurate status updates.
- Perform quality checks on completed cabling work and update CMDB/DCIM records.
- Identify and escalate issues, blockers, or deviations from SOPs.
- Support deployment wave readiness by participating in pre-work site walks, material staging, and tool preparation.
- Receive, verify, and stage incoming rack, cable, optics, and hardware deliveries.
- Maintain accurate site inventory records for cables, optics, patch cords, and consumables.
- Support cycle count activities and assist in identifying inventory shortfalls.
- Complete all required as-built documentation, port maps, test result records, and workflow sign-offs.
- Update CMDB/DCIM and IPAM records accurately following rack installation or decommission activities.
- Execute physical decommission activities per assigned MOPs, including cable removal, power disconnects, asset de-tagging, and rack extraction.
- Perform device wipe and media destruction in compliance with AWS Secure Media Destruction and EHS policies.
- Sort, label, and stage recovered assets for RMA, redeployment, or secure disposal.
- Update DCIM/CMDB, IPAM, and port maps post-decom.
- Adhere to all site-level SOPs, quality standards, and governance frameworks.
- Complete all required safety training and certifications; participate in regular EHS audits and team safety briefings.
- Contribute to continuous improvement by identifying recurring quality issues and suggesting process improvements.
- Use Rack Lifecycle Team tooling (e.g., Boost, MARS, ALM/DCLM) accurately.
- Support coordination with DCO, DCEO, Network Engineering, and facilities teams.
- Participate in daily stand-ups and pre-work briefings; communicate clearly on task status, blockers, and schedule adherence.
- Maintain and develop technical proficiency in structured cabling, fiber optics, rack installation, and data center physical infrastructure.
- Complete required certifications and training modules.
- Proactively seek feedback from leads and managers to improve personal performance.
- Support the onboarding and training of new team members.
Requirements
- 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma
Desired Qualifications
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
- Familiarity with rack decommissioning including device wipe, media destruction, and asset recovery procedures.
Benefits
- Inclusive culture that welcomes bold ideas and empowers you to own them to completion.
- Opportunity to work on challenging problems with thousands of variables impacting the supply chain.
- Support for continuous learning, mentorship, and career-advancing resources.
- Valued work-life harmony and flexibility.
- Diverse experiences are valued; candidates are encouraged to apply even if they do not meet all preferred qualifications.
#AWS#Infrastructure#Data Center#Rack Installation#Cabling#Decommissioning#Hardware#Networking
Company
Amazon
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Mumbai, India
Qualification
Diploma
Applicants
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