The Job

ID - Rack Lifecycle Tech, Rack Lifecycle Team

Technology, Data & Digital · IT Infrastructure & Security · IT Support · DevOps · Network Administration

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In short

AWS Infrastructure Services seeks a detail-oriented Rack Lifecycle Tech in Mumbai to manage physical rack installation, cabling, and decommissioning in data centers. This hands-on role ensures operational reality by executing structured cabling, performing tests, updating documentation, and adhering to safety standards. The position requires a bachelor's degree and 2+ years of experience in IT, infrastructure cabling, or data center operations.

Responsibilities

  • Execute rack installations including physical placement, power connections, grounding, and cable management per AWS standards.
  • Perform structured cabling including fiber/copper terminations, patch panel connections, labeling, and dressing to specification.
  • Complete OTDR and power testing; validate results against acceptance thresholds.
  • Execute work orders and tasks assigned by the Rack Lifecycle Team Manager, maintaining accurate status updates in workflow management tools.
  • Perform quality checks on completed cabling work including port map verification, label accuracy, and as-built documentation updates.
  • Support deployment wave readiness by participating in pre-work site walks, material staging, and tool preparation.
  • Receive, verify, and stage incoming rack, cable, optics, and hardware deliveries; validate against BOM and flag discrepancies.
  • Maintain accurate site inventory records for cables, optics, patch cords, and consumables.
  • Complete all required as-built documentation, port maps, test result records, and workflow sign-offs before handoff.
  • Update CMDB/DCIM and IPAM records accurately following rack installation or decommission activities.
  • Execute physical decommission activities per assigned MOPs, including cable removal, power disconnects, asset de-tagging, and rack extraction.
  • Perform device wipe and media destruction in compliance with AWS Secure Media Destruction and EHS policies.
  • Sort, label, and stage recovered assets for RMA, redeployment, or secure disposal per AWS Reverse Logistics policy.
  • Adhere to all site-level SOPs, quality standards, and governance frameworks for cabling, installation, and decommission activities.
  • Contribute to continuous improvement by identifying recurring quality issues, suggesting process improvements, and sharing feedback.
  • Use Rack Lifecycle Team tooling (e.g., Boost, MARS, ALM/DCLM) accurately to record work, track assets, and maintain data integrity.
  • Support coordination with DCO, DCEO, Network Engineering, and facilities teams during active deployment or decom activities.
  • Participate in daily stand-ups and pre-work briefings; communicate clearly on task status, blockers, and schedule adherence.
  • Maintain and develop technical proficiency in structured cabling, fiber optics, rack installation, and data center physical infrastructure.
  • Complete required certifications and training modules including EHS, LOTO, and any Rack Lifecycle Team-specific technical programs.
  • Support the onboarding and training of new team members; share knowledge and best practices with peers.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 2+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, or Technical Project Management experience.
  • 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience.
  • 2+ years of fiber handling and fiber installation processes experience.
  • Ability to lift and rack equipment up to 40 pounds.

Desired Qualifications

  • Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines.
  • Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
  • Experience managing work and priorities through a ticketing system.
  • Experience with cabling infrastructure best practices and methodologies.
  • Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
  • Familiarity with rack decommissioning including device wipe, media destruction, and asset recovery procedures.

Benefits

  • Inclusive culture that welcomes bold ideas and empowers you to own them to completion.
  • Diverse experiences are valued; encouraging candidates to apply even if they don't meet all preferred qualifications.
  • Opportunity to pioneer cloud computing and innovate.
  • Value work-life harmony and strive for flexibility in working culture.
  • Inclusive team culture with employee-led affinity groups, ongoing events, and learning experiences.
  • Endless knowledge-sharing, mentorship, and career-advancing resources.
#Data Center Operations#Infrastructure#IT Support
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Company

Amazon

Job Posted

2 days ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Mumbai, India

Qualification

Bachelor

Applicants

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