ID - Rack Lifecycle Tech , Rack Lifecycle Team
Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · IT Support · DevOps
In short
AWS Infrastructure Services is looking for a hands-on Rack Lifecycle Tech in Mumbai, India, to manage the physical installation, cabling, and decommissioning of racks in their data centers. The role involves executing work orders, performing quality checks, handling material, and ensuring accurate documentation. A minimum of 2 years in hardware troubleshooting and 1 year in networking is required.
Responsibilities
- Execute rack installations including physical placement, power connections, grounding, and cable management per AWS standards.
- Perform structured cabling including fiber/copper terminations, patch panel connections, labeling, and dressing to specification.
- Complete OTDR and power testing; validate results against acceptance thresholds.
- Execute work orders and tasks assigned by the Rack Lifecycle Team Manager, maintaining accurate status updates in workflow management tools.
- Perform quality checks on completed cabling work including port map verification and as-built documentation updates.
- Receive, verify, and stage incoming rack, cable, optics, and hardware deliveries; validate against BOM.
- Maintain accurate site inventory records for cables, optics, patch cords, and consumables.
- Complete all required as-built documentation, port maps, test result records, and workflow sign-offs.
- Update CMDB/DCIM and IPAM records accurately following rack installation or decommission activities.
- Execute physical decommission activities per assigned MOPs, including cable removal and asset de-tagging.
- Perform device wipe and media destruction in compliance with AWS Secure Media Destruction and EHS policies.
- Sort, label, and stage recovered assets for RMA, redeployment, or secure disposal.
- Adhere to all site-level SOPs, quality standards, and governance frameworks.
- Complete all required safety training and certifications; participate in regular EHS audits and team safety briefings.
- Contribute to continuous improvement by identifying recurring quality issues and suggesting process improvements.
- Use Rack Lifecycle Team tooling accurately to record work, track assets, and maintain data integrity.
- Support coordination with DCO, DCEO, Network Engineering, and facilities teams.
- Participate in daily stand-ups and pre-work briefings; communicate clearly on task status, blockers, and schedule adherence.
- Maintain and develop technical proficiency in structured cabling, fiber optics, rack installation, and data center physical infrastructure.
- Complete required certifications and training modules including EHS, LOTO, and any Rack Lifecycle Team-specific technical programs.
- Support the onboarding and training of new team members; share knowledge and best practices with peers.
Requirements
- 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma
Desired Qualifications
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
- Familiarity with rack decommissioning including device wipe, media destruction, and asset recovery procedures.
Benefits
- Inclusive culture that welcomes bold ideas and empowers you to own them to completion.
- Value work-life harmony and strive for flexibility as part of our working culture.
- Opportunities for mentorship and career growth.
- Endless knowledge-sharing, mentorship and other career-advancing resources.
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