ICT Program Director

Technology, Data & Digital · Software & Web Development · Software Engineering · Data Science

In short

We are seeking an experienced ICT Program Director to lead customer Next Generation Probing and Expert Analytics, requiring GIAP 8 certification and expertise in large-scale transformative programs. This role involves overseeing project execution, managing financial targets, aligning with strategic goals, and acting as the primary liaison between Ericsson and the customer.

Responsibilities

Oversee all aspects of customer's Next Generation Probing and Expert Analytics projects, ensuring seamless execution across planning, implementation, and delivery phases.
Accountable for achieving financial targets set for the programs & managing financial hygiene and governance across the programs.
Align program objectives with Customer's strategic goals, driving and ensuring milestones are achieved effectively.
Act as the primary liaison between Ericsson and customer, addressing customer demands and delivering high-quality solutions.
Manage project resources efficiently, ensuring timely delivery while maintaining cost-effective operations.
Fit in within Ericsson’s CORE3 structure as a CFR and Work closely with cross-functional teams and stakeholders, including technical and business units, to deliver desired outcomes.
Risk Management: Identify potential risks and implement mitigation strategies to keep the program on track.

Requirements

Bachelor’s degree in engineering, Computer Science, Business, or related field; Master’s degree preferred.
10+ years of experience in telecom, technology, or services.
Demonstrated mastery of advanced skills in program management and leadership as validated by GIAP standards.
Successfully led programs in this space, showcasing a track record of driving innovation, operational efficiency, and business growth.
Understanding of cloud-native technology and infrastructure, including solutions like Kubernetes orchestration, CI/CD processes, software lifecycle management (LCM), and microservices architecture.
Strong understanding and experience with leveraging AI-driven and automation-based methodologies to enhance efficiency, improve execution timelines, streamline operations, and enable digital transformation in complex network environments. Proven ability to integrate AI and automation into large-scale Cloud Native initiatives.
Ability to build winning strategies that align with customer needs, optimize network function integration, and deliver transformative outcomes.
Leadership & Mentoring: Experienced in coaching and mentoring towards excellence, contributing to content generation, community leadership, and driving ROI in organizational goals.
Knowledge of telecom security, trustworthy AI, and regulatory frameworks as applied to CSS products.
Strong customer handling and stakeholder relationship skills with experience in delivering cross-functional collaborations.
Demonstrated growth mindset with a passion for driving cutting-edge Cloud Native products.

Desired Qualifications

Prior hands-on experience with account Programs/Projects is a plus.

Benefits

Competitive salary package
Opportunity for an annual bonus based on performance
Excellent health benefits including medical and dental plan options
Company credits towards medical and dental premiums
Investment in short and long-term financial wellbeing
Automatic 3% company contribution to 401(k) plan
Ericsson match $1 for $1 on the first 3% of eligible pay in 401(k)
Ericsson match 50 cents on every $1 on the next 2% of eligible pay in 401(k)
Company credits for basic life insurance and accidental death and dismemberment coverage
Company credits for short-term and long-term disability coverage
Option to participate in Ericsson’s Stock Purchase Plan
Minimum of 15 days of accrued vacation
Up to 3 personal days per year
11 annual holidays
8 hours of volunteer time
80 hours of sick time annually
Up to 16 weeks of paid maternity leave
6 weeks of parental or adoption leave at 100% of pay
Financial wellness programs
Educational assistance
Matching gifts
Recognition programs

Skills

KubernetesCI/CDAI

#ICT#Program Director#Telecom#Technology#Expert Analytics#Cloud Native#AI#Automation#Network Security#Stakeholder Management

About Ericsson

Pioneering technology for connecting billions of people worldwide

Our purpose \nTo create connections that make the unimaginable possible.\n\nOur vision\nA world where limitless connectivity improves lives, redefines business and pioneers a sustainable future.\n\nOur values\nPerseverance, professionalism, respect and integrity.\n\nThe future is a place for purpose & vision – ours are clear, and we invite partners, customers and consumers to join us in our journey. \n\nFor a brighter future. For all. Let's #ImaginePossible

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