Global Product & Application Expert
Construction, Engineering & Trades · Civil & Industrial Engineering · Mechanical Engineering
In short
Alfa Laval seeks a Global Product & Application Expert for their San Bonifacio site. This full-time role involves troubleshooting complex issues, driving product validation, and providing technical support for sales companies and key accounts, particularly within the Heating or HVAC industry. Candidates should have a technical background, engineering degree, and a few years of relevant experience.
Responsibilities
- Responsible for troubleshooting for more complex issues at customer site as well as internally.
- Drive product and process validation projects.
- Provide input and support for trainings.
- Provide inputs for EPD, NPD and product concept development related to the complete product lifecycle.
- Provide input on legislation and design standards.
Requirements
- Technical background with a scientific school.
- Preferably an engineering degree.
- A couple of years of experience in a technical support role.
- Experience within Heating or HVAC industry.
- Successful track record based on supportive behavior and excellent communication skills.
- Fluent in both written and spoken English.
- Understanding of how to work in a cross-functional organization.
Desired Qualifications
- Training experience is well appreciated.
- Young & supportive mindset with spontaneous interest in building positive relationships.
- Clear communication and proactive mediation skills.
- Structured and curious personality.
- Desire to share knowledge on technical information, processes, and market drivers.
Benefits
- Total compensation package considered based on market indicators, job family, background, skills, and experience.
- Base salary of 30,000€, CCNL METALWORKING.
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