Global Law Department Operations Specialist
Finance, Banking & Legal · Legal Services · Compliance & Regulatory · Business Analysis
In short
Emerson is seeking a Global Law Department Operations Specialist to build and test AI-powered tools and automations for global legal workflows using Microsoft technologies like Copilot Studio and Power Automate. This hybrid role in Cluj-Napoca requires a blend of legal process understanding and practical AI/automation skills.
Responsibilities
- Build and test AI agents in Microsoft Copilot Studio for legal workflows such as contract intake, document Q&A, and clause extraction.
- Design and maintain workflows in Power Automate for routing, approvals, and data movement between legal systems and SharePoint.
- Connect legal data sources to AI agents and automation flows, ensuring accuracy and permissions.
- Develop and refine prompts for AI agents, iterating on prompt engineering for improved outputs.
- Conduct user testing and collect feedback from legal professionals to validate AI tool accuracy and usability.
- Create playbooks, templates, and user guides for legal team members to adopt AI tools confidently.
- Support the Legal Tech & AI Board intake process, documenting new use cases and tracking project status.
- Maintain and update existing agents and automations post-deployment, including prompt tuning and bug fixes.
- Assist with data collection and reporting on AI tool adoption, usage metrics, and ROI indicators.
- Participate in enablement activities like workshops and office hours for legal teams using Copilot and Power Platform tools.
Requirements
- 2–4 years of experience in legal operations, business analysis, process improvement, or legal technology support.
- Hands-on experience or demonstrated aptitude with Microsoft Power Platform (Power Automate, Power Apps, Power BI) and/or Copilot Studio.
- Familiarity with SharePoint as a data source, document library, and collaboration platform.
- Strong understanding of legal workflows (e.g., contract lifecycle, compliance processes, matter management).
- Comfort with prompt engineering concepts and iterative testing of AI outputs.
- Excellent written and verbal communication skills.
- Detail-oriented with a bias toward action and continuous improvement.
- Bachelor's degree in business, information technology, legal studies, or equivalent experience.
Desired Qualifications
- Experience with legal technology platforms (CLM, eBilling, compliance tools) preferred.
Benefits
- Valued, respected, and empowered to grow.
- Environment encouraging innovation, collaboration, and diverse perspectives.
- Ongoing career development.
- Inclusive culture.
- Support for thriving.
- Mentorship, training, or leadership opportunities.
- Investment in your success.
- Make a lasting impact.
- Equitable opportunities.
- Celebrate diversity.
- Embrace challenges.
- Award-winning employee development programs.
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