The Job

Food Manager

Hospitality, Food & Tourism · Food & Beverage Service · Restaurant Operations · Food Service

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In short

As a Food Manager at IKEA in Tempe, Arizona, you will lead by example, ensuring excellent customer service and adherence to food safety standards. You will be responsible for developing and implementing business plans, managing the IKEA Food team, and maximizing commerciality to drive sales and profitability. This role requires extensive experience in high-volume food service operations and a passion for food and sustainability.

Responsibilities

  • Lead by example and act as an ambassador for the IKEA Brand.
  • Empower and encourage the IKEA Food team to meet guest needs and drive continuous improvement.
  • Participate in creating the IKEA Food business plan for the location and implement action plans.
  • Oversee IKEA Food operating areas, ensuring compliance with IKEA Quality and Food Safety requirements and local legislation.
  • Promote a 'safety first' culture and ensure proper reporting of food incidents.
  • Maximize commerciality to grow sales, conversion rate, and average check, leading to increased profitability.
  • Ensure the development of the IKEA Food team through consistent onboarding and continuous training.
  • Attract visitors, achieve sales growth, and maintain profitability while measuring guest and co-worker satisfaction.
  • Manage KPI performance, policies, procedures, budget, hiring, scheduling, and performance management.
  • Act in accordance with IKEA Sustainability Direction and promote sustainable practices.
  • Oversee the implementation of and ensure compliance with IKEA Administration Rules & Guidelines.

Requirements

  • Minimum experience: 7 years.
  • Experience in leading multi-unit high-volume food service operations in either QSR or Casual Dining Segments.
  • Proven track record of delivering business performance.
  • Proven ability to multi-task and handle changing priorities/deadlines.
  • Proven ability to work as part of a team and independently.
  • Proven ability to deliver strong business results through delegating, setting priorities and giving open and honest feedback.
  • Extensive analytical and problem-solving skills.
  • Ability to utilize information to steer the business and meet agreed budgets and goals.
  • Ability to develop mid-term (3 years out) plans.
  • Advanced knowledge of HACCP plans and food quality and safety systems.
  • Experience working and communicating with regulatory agencies and authorities.

Desired Qualifications

  • A passion for food, whether cooking or serving customers.
  • Understanding that food plays a vital role in creating a better everyday life.
  • Ability to achieve sales growth and reasonable profitability.
  • Excellent operational performance through defined Key Performance Indicators (KPIs).

Benefits

  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
#food#restaurant#management
IKEA Logo

Company

IKEA

Job Posted

2 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Executive

Locations

Tempe, United States

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