FinOps Specialist - AR, Global Account Receivables

Finance, Banking & Legal · Accounting & Audit · Accounts Payable · Accounts Receivable · Financial Analysis

In short

Amazon's Global Accounts Receivable (GAR) team is seeking a Collections Analyst in Pune, India, to manage accounts receivables by handling customer queries, reconciling accounts, and ensuring timely payments. This on-site, full-time role requires 1+ years of finance experience and strong analytical skills with tools like Excel and SQL. The ideal candidate is detail-oriented, proactive, and focused on improving customer experience and collection targets.

Responsibilities

Handle inbound and outbound calls to resolve customer accounts receivables queries.
Reconcile accounts, resolve billing issues, and drive monthly collection targets.
Follow up with customers via emails and phone calls for timely payment collection.
Maintain detailed correspondence updates on accounts receivable records.
Collaborate with stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve disputes and maintain client relationships.
Monitor high-risk accounts and escalate challenges to management.
Identify areas for improvement in the accounts receivable process.
Meet monthly productivity goals.
Reconcile complex accounts with excellent attention to detail.

Requirements

1+ years of finance experience.
2+ years of Accounts Receivable or Account Payable experience.
2+ years of applying key financial performance indicators (KPIs) to analyses.
Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL, and VBA skills.
Experience using data to influence business decisions.
Experience in corporate finance including budgeting/planning, forecasting and reporting.

Desired Qualifications

2+ years of participating in continuous improvement projects.
Experience in TM1, Data Warehouse and SQL.

Benefits

Support for workplace accommodations for individuals with disabilities.

Skills

ExcelAccessOracleEssbaseSQLVBATM1Data Warehouse

#Accounts Receivables#Collections#Finance#FinOps#Global Account Receivables#Billing#Payment Collection#Customer Relationship Management#Process Improvement#KPIs

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