Field Service Technician (Surface Drills) - Virginia, MN
Manufacturing & Production · Production & Assembly · Manufacturing Engineering · Maintenance & Reliability
In short
Sandvik Mining & Rock Solutions seeks a Field Service Technician in Virginia, MN to troubleshoot, repair, and maintain surface mining equipment. This role requires a technical background in mechanical or electrical fields, strong diagnostic skills, and the ability to work independently at customer sites.
Responsibilities
- Troubleshoot, repair, and maintain mechanical and electrical aspects of underground mining equipment and components.
- Perform new equipment commissioning and training at customer sites with minimal supervision.
- Inspect equipment for proper performance and determine faults and malfunctions.
- Adjust equipment and repair/replace defective parts, components, or systems.
- Test repaired equipment to ensure proper operational performance.
- Complete accurate time records, technical reports, failure reports, and parts lists.
- Participate in continuous improvement initiatives.
- Build strong relationships with internal and external customers.
- Ensure compliance with all safety policies.
- Ensure customer satisfaction within the area of primary responsibility.
Requirements
- Technical certification or diploma in mechanical or electrical fields or equivalent years of professional field/technical experience.
- Minimum of 3-7 years industry-related experience.
- Mining equipment experience.
- Technical experience to include diesel and electrical experience.
- Success in team environments, with excellent communication skills.
- Previous success in self-motivated roles.
- Previous success in customer satisfaction.
- Ability to read blueprints and interpret equipment schematics.
- Must be able to lift 50 pounds regularly, lift, carry, bend, kneel, climb, and use safety equipment.
- Must conform to ISO Standards.
Desired Qualifications
- Diesel and high voltage electrical experience is an advantage.
- Excellent troubleshooting ability with strong diagnostic and problem-solving skills.
- Excellent written and oral communication skills.
- Strong interpersonal skills with a customer service based personality.
- Knowledge of hydraulics, pneumatics, and electrical systems.
- Active Listening skills.
- Success with both internal as well as external customers.
- Flexibility in the workplace.
Benefits
- Company vehicle provided.
- Competitive benefits package including health, dental, and disability insurance.
- Outstanding 401(k) retirement savings plan.
- Opportunities for professional competence development, training, and career advancement.
#Mining#Service#Technician#Drills#Field Service