Field Service Technician
Manufacturing & Production · Production & Assembly · Manufacturing Engineering · Maintenance & Reliability
In short
As a Field Service Technician, you will perform routine preventive service, troubleshoot, and repair air compressors and related equipment, ensuring a high level of customer satisfaction. This remote position requires travel within a 1-2 hour radius of Wytheville, VA, and involves performing on-site services, communicating with customers, and completing necessary documentation.
Responsibilities
- Perform routine preventive service, troubleshoot, and repair air compressors, air dryers, drains, controllers, and low-pressure blowers.
- Set, install, and pipe compressor systems.
- Develop an understanding of VSD’s, refrigeration, industrial networks, remote monitoring, and air audits.
- Pressure wash and clean customer equipment pads, skids, coolers, concrete, and tanks.
- Communicate with customers and Service Manager regarding services performed and present repair options.
- Complete service-related documentation, including service reports, start-up forms, warranty forms, oil sample forms, and parts return documents.
- Attend training at Air Academy and train with Senior Service Technicians.
- Promote and practice proper safety procedures and correct use of personal protective equipment.
- Provide a high level of customer service and respond to customer needs.
- Participate in a rotating 24/7/365 on-call pool, including out-of-town and overnight travel.
Requirements
- 1-2 years of technical experience in the mechanical, maintenance, or electrical field.
- Experience with the maintenance, overhaul, and repair of industrial equipment (electrical, hydraulics, and/or pneumatics preferred).
- Experience in HVAC is a plus.
- Ability to work independently and complete tasks within assigned deadlines.
- Customer-focused with ownership of meeting customer needs.
- Proficient in using computers for work orders and ordering parts.
- Supply all basic required tools.
- Ability to lift up to 50 lbs. on a regular basis and work in industrial environments with physical demands.
- Basic understanding of mechanics and electrical theory.
- High School Diploma or equivalent required.
- Valid driver's license.
- Fluent in English.
Desired Qualifications
- Certifications are a plus (EPA Certified).
Benefits
- Flexible benefits plan including medical, dental, and vision.
- Generous 401(k) retirement plan match and automatic contribution.
- Competitive paid time off and sick time.
- Life & Disability insurance.
- Paid training.
- Excellent paternal, adoption, and maternal leave.
- Company vehicle, laptop, cell phone, and uniform provided.
- $24.70 - $36.55/hr salary based on knowledge, skills, and experience.
- Position is overtime eligible; overtime begins after 8 work hours in a day.
#Service#Field Service#Technician
Company
Atlas Copco
Job Posted
1 week ago
Expires
in 1 month
Employment Type
Full Time
WorkMode
Remote
Experience Level
Associate
Locations
Wytheville, United States
Qualification
Diploma, No Formal Education
Applicants
Be an early applicant