Field Service Manager - Scanjet

Logistics, Sales & Operations · Sales & Business Development · Sales Management · Logistics Management

In short

Scanjet is seeking a Field Service Manager to lead their global Service organisation across Europe and Asia. This role, based in Gothenburg or Sjöbo, Sweden, is responsible for people, performance, budget, and business growth, reporting directly to the CEO.

Responsibilities

Lead Scanjet’s global Service organisation, with overall responsibility for people, performance, budget, and sustainable business growth.
Drive Scanjets cooperation with Alfa Laval’s Marine A/S organization in Business Unit MAS and Framo and make sure that best practice is used.
Develop and maintain a professional, customer-focused service network for Tank Management.
Foster a strong customer-centric culture across the Service organisation.
Drive the continuous development of global service operations, ensuring efficiency, safety, regulatory compliance, and high service quality.
Lead the implementation of tools, processes, and ways of working that improve operational effectiveness and customer value.
Lead, coach, and support team members throughout the employee lifecycle, creating an engaging and inclusive work environment.
Oversee service partner agreements, competence development, and service documentation to ensure quality and consistency.

Requirements

Relevant education or equivalent work experience.
Proven experience leading a service organisation or a company where service is a core business offering.
Strong business acumen and commercial mindset.
Excellent interpersonal and communication skills, with the ability to work effectively across different countries, cultures, and regulatory environments.
Solution-oriented, positive, and collaborative, prestige-free attitude.
Proactive, and results-driven with a hands-on approach.
Flexible mindset and ability to adapt and thrive in an international environment.
Professional proficiency in both English and Swedish, with the ability to communicate effectively in an international business environment.

Desired Qualifications

Experience in a leadership or manager role, with demonstrated responsibility for driving business performance and organizational development.
Hands-on experience managing field service operations within a mechanical and/or electrical engineering environment.

Benefits

Friendly and dynamic workplace with an entrepreneurial spirit.
Chance to collaborate and grow together with committed colleagues.
Opportunity to contribute toward the future development and success of Scanjet.
Strong track record of internal career development.
Endless opportunities within Scanjet in the position as global leader in an exciting fast-moving business.

#Field Service#Manager#Scanjet#Gothenburg#Sjöbo#Sweden#Alfa Laval Group#Service Organisation#Europe#Asia#CEO#Aftersales

About Alfa Laval

Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success,…

See all open jobs at Alfa Laval Read more about Alfa Laval Website