Field Service Engineer (173913)
Manufacturing & Production · Production & Assembly · Manufacturing Engineering
In short
The Field Service Engineer will install, commission, maintain, and troubleshoot Edwards products, providing on-site technical support to ensure customer satisfaction. This role requires a Bachelor's degree in a relevant field, strong communication skills, and the ability to work independently to solve problems and escalate issues as needed.
Responsibilities
- Install, commission, maintain, and troubleshoot Edwards products.
- Provide on-site technical support ensuring customer satisfaction.
- Diagnose and resolve or escalate equipment issues promptly.
- Follow safety, health, quality, and company procedures.
- Prepare service reports and provide accurate feedback to teams.
- Use company systems for service notifications and documentation.
- Participate in on-call support and respond to emergencies.
- Conduct routine inspections and preventive maintenance.
- Comply with customer site rules and company policies.
- Complete administrative tasks, training, and duties as assigned.
Requirements
- Strong customer focus and timely solutions.
- Ability to work independently, solve problems, and escalate issues as needed.
- Strong communication and customer engagement skills.
- Willingness to share knowledge and collaborate with team members.
- Commitment to safety, quality, and compliance.
- Basic English proficiency.
- Proficient in computer reporting and documentation.
- Ability to understand technical documents and drawings.
Desired Qualifications
- Bachelor’s degree or equivalent in Mechanical, Electromechanical, Electronics, or related field.
- Preferred experience in field service or customer-facing technical support.
Benefits
- Culture of trust and accountability
- Lifelong learning and career growth
- Innovation powered by people
- Comprehensive compensation and benefits
- Health and well-being
#Service#Field Service#Engineer#Tainan#Taiwan#Edwards#Atlas Copco
Company
Atlas Copco Group
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Tainan, Taiwan
Qualification
Bachelor
Applicants
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