Field Service Engineer 1
Construction, Engineering & Trades · Skilled Trades · Facilities Maintenance
In short
As a Field Service Engineer in the North West of England, you will provide expert repair services for technology solutions, focusing on customer satisfaction and safety. Your responsibilities include installing, servicing, and troubleshooting equipment, diagnosing technical faults, and utilizing digital tools for record-keeping.
Responsibilities
- Provide expert repair services for technology solutions, ensuring customer satisfaction and safety.
- Install, service, and troubleshoot air compressors, dryers, gas generators, and related equipment.
- Diagnose technical faults and deliver expert repairs with safety and efficiency.
- Use digital tools to log service activity, maintain up-to-date records, and report on performance.
- Participate in an on-call schedule and support urgent service needs.
- Attend live training and regular team sessions.
- Act as a brand ambassador and identify opportunities for continuous improvement or added value.
- Contribute to a culture of collaboration, safety, and innovation.
Requirements
- Hands-on experience in industrial, mechanical, electrical, or engineering field roles, including troubleshooting and maintenance.
- Relevant mechanical or electrical qualifications, or equivalent practical experience demonstrating competency.
- Comfortable and confident in using standard IT applications and quick to adopt new digital tools and systems for service management.
- Possession of a valid UK driving licence with a good driving record (no more than 3 points).
- Demonstrated adaptability, proactive problem-solving skills, and a strong safety mindset in a fast-moving work environment.
- Excellent communication skills with a customer-oriented approach and enthusiasm for resolving technical challenges.
Benefits
- A fully equipped company vehicle, uniform, tools, laptop, and mobile phone.
- All required PPE provided.
- Industry-leading training and development.
- Regular team “Toolbox” meetings and a dedicated Regional Service Manager to support you.
- Clear career progression and opportunities to grow within the business.
- A supportive, diverse team and inclusive work culture.
- A strong pension scheme, private medical insurance and additional perks through our employee benefits programme.
#Engineering