Field Sales Team Leader

Job Description

• Job ID: 351146

• Date posted: 06/07/2026

Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. Within our Remote Customer Meeting Point (RCMP), we’re reimagining how we meet customers - enabling seamless, high-quality experiences through remote channels that drive growth and long-term relationships.

As part of this journey, we’re looking for a Field Sales Team Leader to lead our B2B outbound sales specialists. This role is key in building team capability, driving performance, and ensuring we deliver strong commercial outcomes through a modern, data-driven sales approach.

What you need to know

• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Free Co-worker parking
• Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:
• Position type: Permanent, Full-time, 76hrs/fortnight (hybrid)
• Internal job title: Remote Team Leader (within the B2B Department)
• Work location: based at IKEA Customer Service Office, Tempe, NSW

About this work area

As a Field Sales Team Leader, you’ll lead a B2B outbound sales team responsible for generating and converting opportunities across all sales channels. Your responsibilities will include, but are not limited to:

• Lead, inspire and coach a team of Field Sales Specialists to exceed B2B outbound sales targets.
• Improve sales capability through structured coaching, feedback and development plans
• Build a high-performance culture focused on accountability, performance and continuous improvement.
• Analyse sales data and reporting to identify trends, gaps and opportunities.
• Develop and optimise outbound sales processes, workflows and ways of working
• Drive performance through strong pipeline management, forecasting and KPI tracking.
• Leverage tools such as LinkedIn Sales Navigator, CRM systems and Excel to inform decisions
• Build strong internal relationships to align on sales strategy and execution.

You’re a commercially minded sales leader who thrives on developing others and delivering results through team performance. You have:
• Experience in B2B sales, business development or account management.
• Proven ability to lead, coach or influence sales teams.
• Strong commercial acumen and sales technique capability.
• Advanced reporting and data analysis skills (including Excel).
• Experience working with CRM tools and sales technologies.
• Solid understanding of process improvement or project delivery.
• Strong negotiation and stakeholder management skills.

We need people like you!

At IKEA, work is so much more than a job. Come join us!

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