EOE Research Director

Technology, Data & Digital · Software & Web Development · Software Engineering · Product Management

In short

The EOE Research Director will define and execute the research agenda for MSN operations and EOE, ensuring a leading-edge operating model and tools architecture. This role involves building partnerships, analyzing market innovations, and collaborating on future visions for network operations and autonomy.

Responsibilities

Define, maintain & execute a research agenda for MSN operations and EOE, aligned with MSN and BU Cloud Software & Services strategy.
Build relationships with internal and external research partners (e.g. R&D units, industry & standards bodies, MSN partners, analysts).
Scan and synthesize developments and innovations in operations autonomy and cloud-based operations across the market, industry & standards bodies, hyper-scalers, competitors, and internal R&D into regular actionable intelligence.
Research for future MSN operating models and AN evolution, and feed concepts and patterns into the MSN operating model and tools roadmap.
Identify and analyze emerging technologies and methods (excluding AI) that can enhance MSN operations.
Collaborate with AI Innovation team on the long-term AI and autonomy vision for network operations, including reference models and target maturity levels.
Bespoke research in support of new offerings or entry into new market segments.
Deliver clear recommendations on innovations that could be adopted into MSN operating model and tools.
Support thought leadership and knowledge-sharing activities (e.g. white papers, internal forums, conferences).
Support MSN’s external positioning as a thought leader in autonomous, AI-driven operations.

Requirements

University degree in engineering, business, computer science or related field.
Applied research, innovation or portfolio management experience, preferably in telecom or technology.
Solid business and financial acumen.
Good stakeholder management and communication skills.
Ability to communicate complex technical findings in a clear, business-relevant way to a variety of audiences.
Strong analytical skills and attention to detail.
Strong fluency in English (written and spoken).

Desired Qualifications

Understanding of managed services, and/or AI and automation in networks.
An understanding of the Ericsson Operations Engine.
Adept at using AI for workplace-based productivity.

Benefits

Office-based for a minimum of 60% of the working week.
Travel expected in the range of 10% on average, but can rise to around 20% based upon business need.
If not based in the UK, a minimum of one week in four will be based in the UK.

Skills

Business AcumenFinancial AcumenStakeholder ManagementCommunicationAnalytical SkillsEnglishManaged ServicesAIAutomation

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