The Job

Director of Revenue Operations APAC

Logistics, Sales & Operations · Sales & Business Development · Sales Operations

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In short

Emerson is hiring a Director of Revenue Operations APAC in Singapore to lead the strategic development and execution of a unified revenue operations framework, optimizing commercial processes and driving data-driven decisions across sales, marketing, and customer success. This hybrid role requires a Bachelor's degree and 5+ years of progressive experience in revenue operations or similar fields.

Responsibilities

  • Lead the strategic development and execution of a unified revenue operations framework.
  • Optimize engagement processes, deliver consistent customer experiences, and enable data-driven decisions.
  • Drive growth and market expansion through analysis of performance data, customer engagement, and market trends.
  • Assess go-to-market models and refine strategies using data.
  • Establish and monitor KPIs, providing actionable insights to senior leadership.
  • Champion the simplification and standardization of key commercial processes.
  • Identify and remove friction points in sales execution and customer engagement workflows.
  • Design and maintain data-driven channel segmentation models.
  • Analyze partner performance, coverage gaps, and cost-to-serve.
  • Provide leadership and strategic direction to Customer Services and Digital Sales teams.
  • Ensure consistent, high-quality customer interactions from order entry through post-sale support.
  • Align inside sales activities with broader commercial objectives.
  • Drive adoption and optimization of CRM systems like Salesforce and business intelligence tools.
  • Implement pricing strategies for the region, delivering data-driven insights.
  • Oversee pricing effectiveness and compliance across channels.
  • Partner with leaders from neighboring departments to ensure smooth execution of revenue-generating initiatives.

Requirements

  • Bachelor’s degree in Business, Finance, Marketing, Engineering, or related field.
  • 5+ years of progressive experience in Revenue Operations, Sales Operations, Commercial Excellence, or similar disciplines.
  • Proven leadership experience.
  • Strong expertise in driving operational alignment across Sales, Marketing, Customer Success, and Service organizations.
  • Deep understanding of sales processes, pricing, channel management, and customer lifecycle management in industrial or technology-driven businesses.
  • Highly analytical with strong data-driven decision-making capabilities.
  • Proficient in CRM systems (Salesforce), business intelligence tools, and revenue enablement platforms.
  • Excellent communication, interpersonal, and influencing skills.
  • Ability to work across all levels of a global matrixed organization.
  • Proven track record of driving process improvements and scalable operational models in complex environments.
  • Strong change leadership skills.
  • Ability to thrive in fast-paced, dynamic settings.

Desired Qualifications

  • MBA
  • Salesforce Expertise

Benefits

  • Competitive benefits plans
  • Variety of medical insurance plans
  • Employee Assistance Program
  • Employee resource groups
  • Recognition
  • Ongoing career development
  • Training
  • Leadership opportunities
#revenue operations#sales operations#commercial excellence#customer success#APAC
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Company

Emerson

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

Hybrid

Experience Level

Director

Locations

Singapore, Singapore

Qualification

Bachelor

Applicants

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