Data Centre Engineering Operations Engineer, Data Centre Engineering Operations
Technology, Data & Digital
In short
Amazon is seeking a Data Centre Engineering Operations Engineer in India to manage critical M&E infrastructure, including operations, maintenance, incident, and change management. This role requires a Bachelor's degree in Engineering and at least 4 years of relevant experience in data center or critical environments.
Responsibilities
- Ownership of all Data Center changes, events, incidents, and problems from beginning to end.
- Overseeing the completion of investigation, root cause analysis, and follow-up resolution actions.
- Ensuring maintenance/repairs of Data Center (Electrical/Mechanical/Fire Suppression Systems) are planned and executed in the best interest of the business.
- Developing and maintaining method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation.
- Ensuring standardization and consistency with best-in-class operating practices.
- Developing and delivering regular engineering reports and ensuring adherence to contracted deliverables including SLAs and KPIs.
- Providing hands-on facility support where required (e.g., installation of new equipment, decommissioning of equipment, replacement of faulty equipment, internal audits).
- Overseeing technical compliance auditing and the effective and timely close-out of corrective action plans.
- Managing information flow during incidents while providing regular updates to management.
- Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management.
- Assisting in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
- Performing rack installs, rack decommissioning, and facility management.
- Providing operational readings and key performance indicators to ensure uptime is maintained.
- Responsible for the on-site management of contractors, sub-contractors and vendors.
- Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
Requirements
- 4+ years of relevant work in a data center or other critical environment experience.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
- Experience with Microsoft Office including Outlook, Word, and Excel.
- 4+ years of data center or mission critical facilities (e.g., hospital, military facility, public safety facility) experience.
- Knowledge of electrical systems in critical Data Center operations including utility substation feeds, transformers, switchgear, VFI Class UPS, DRUPS, PDUs, ATS, STS, SLA/VRLA batteries and associated systems, diesel/gas turbine generators and related fuel systems, Surge Suppression, Active Harmonic Filtering, battery monitoring systems, branch circuit monitoring systems or SCADA systems.
- Knowledge of mechanical systems in critical Data Center operations including CRAC/CRAHs/AHUs, chillers, cooling towers, storage tanks, chemical systems, heat exchangers, piping systems, pumps, valves, duct systems, fans, or dampers.
Benefits
- Inclusive culture that welcomes bold ideas and empowers you to own them to completion.
- Work-life harmony.
- Flexibility as part of our working culture.
- Curiosity and connection through employee-led and company-sponsored affinity groups.
- Inclusion events foster stronger, more collaborative teams.
- Endless knowledge-sharing, mentorship, and career-advancing resources.
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