Data Center Technician , Data Center Operations (DCO)
Technology, Data & Digital · IT Infrastructure & Security · IT Support · Systems Engineering · Network Administration
In short
As a Data Center Technician for AWS Infrastructure Services in Mumbai, you will be responsible for the design, implementation, and maintenance of Linux-based server infrastructures, including system monitoring, network hardware configuration, and backup strategies. This role requires troubleshooting technical issues on advanced hardware on a 24/7 basis to ensure high system reliability and availability.
Responsibilities
- Design, implement, and maintain Linux-based server infrastructures with a focus on reliability and scalability.
- Perform comprehensive system monitoring, diagnostics, and performance optimization.
- Configure and manage network hardware, including switches, routers, and complex cabling systems.
- Develop and maintain robust backup and disaster recovery strategies.
- Collaborate with cross-functional teams to ensure seamless technological integration.
- Troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices on a 24/7 basis.
- Maintain a high level of system reliability and availability.
- Participate in projects to enhance operational efficiencies.
- Share knowledge and help train less technical staff on best practices.
- Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Experience with computer hardware troubleshooting and repair.
Desired Qualifications
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
- Experience managing work and priorities through a ticketing system.
- Experience with cabling infrastructure best practices and methodologies.
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
Benefits
- Inclusive culture that welcomes bold ideas and empowers you to own them to completion.
- Work-life harmony with flexibility as part of our working culture.
- Curiosity and connection fostered through employee-led and company-sponsored affinity groups.
- Mentorship and career-advancing resources for professional development.
#Data Center#Operations#IT#Support Engineering