Data Center Operations Technician, Data Center Operations (DCO)
Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · Network Administration
In short
Amazon Web Services (AWS) is seeking a Data Center Operations Technician in Mumbai, Maharashtra to maintain and operate global infrastructure. This on-site role involves troubleshooting technical issues on servers, storage, and networking devices, ensuring high system reliability, and participating in projects to improve operational efficiencies within a 24/7 environment.
Responsibilities
- Troubleshoot technical issues on advanced hardware, including servers, storage, and networking devices on a 24/7 basis.
- Maintain a high level of system reliability and availability.
- Participate in projects to enhance operational efficiencies and share knowledge with a global network of technical experts.
- Share knowledge and help train less technical staff on best practices related to service owner issues.
- Contribute to building a great team by participating in the Amazon hiring process and candidate interviews.
- Perform installation and configurations on Data Center Servers and Network systems.
- Install, troubleshoot, and replace internal and external hardware parts of Servers and Network devices.
- Work within a ticket-based environment and engage in systematic problem resolution.
- Work on a rotational shift-based schedule.
- Collaborate with internal teams, share ideas, and contribute to innovative projects to improve DC work environment and overall efficiencies.
- This is a physically active role requiring movement onsite.
Requirements
- 1+ years of computer networking experience
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Ability to work in cramped spaces or elevated locations while adhering to health & safety guidelines
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience managing work and priorities through a ticketing system
- Experience with cabling infrastructure best practices and methodologies
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
Benefits
- Inclusive culture that welcomes bold ideas and empowers you to own them to completion.
- Work-life harmony with flexibility as part of our working culture.
- Mentorship and career-advancing resources.
- Continuous knowledge-sharing.
#Data Center Operations#DCO#Infrastructure Services#Cloud Computing#Servers#Storage#Networking#Power#Cooling Equipment#IT#Operations#Support Engineering
Company
Amazon
Job Posted
1 month ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Mumbai, India
Qualification
Bachelor
Applicants
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