Data Center Manager, Data Center Operations
Technology, Data & Digital · IT Infrastructure & Security · DevOps · Cloud Engineering
In short
AWS Infrastructure Services is seeking a Data Center Manager in Mumbai, India, to lead high-performing teams and optimize cloud infrastructure operations. This role involves managing and building data centers, improving processes, and ensuring safety and security standards are met.
Responsibilities
- Manage and develop teams of engineers, providing technical and leadership expertise.
- Maintain existing co-located and in-house Data Centers.
- Assist in building and bringing new Data Centers online.
- Continuously improve all processes and procedures.
- Manage relationships with external vendors and contractors.
- Liaise with internal teams and management groups.
- Ensure adherence to and exceed local Health & Safety standards.
- Create and maintain metrics on all aspects of Data Centers to drive positive changes.
- Implement service methodologies including incident, problem, change, and capacity management.
Requirements
- Proven manager with experience managing teams of high performers.
- Ability to refine and develop processes to optimize operational excellence.
- Experience in Data Centers, either building or managing.
- Exposure to developing great relationships with internal teams and external vendors.
- Strong analytical skills, attention to detail, and effective communication abilities.
- 4+ years of data center engineering or operations experience.
- 3+ years of managing technical teams with significant personnel management experience.
- Experience dealing with high severity situations, understanding wider implications of issues/outages.
- Experience in Change Management & Fault Management.
- Experience dealing with external vendors and managing problems/conflicts with them.
- Ability to demonstrate improvement of both good and bad processes.
- Experience in process mapping, implementing remediation steps, and understanding business impact.
- Health & Safety should be at the forefront of every manager's mind.
- Ability to positively influence the Safety culture of the Data Center organization.
Desired Qualifications
- Bachelor's degree or above in engineering or equivalent STEM field, or 4+ years of network and operating system support experience.
- 1+ years of Agile methods and processes experience.
- Experience in capacity planning, operations planning, business analysis or similar.
- Knowledge of Lean, Kaizen, Six Sigma concepts.
- Experience implementing change management successfully transitioning programs into large-scale operations.
- Experience managing both high & low performing employees is an advantage.
- Conflict management skills.
- Experience in Kaizen/Lean/Six Sigma is preferable.
Benefits
- Inclusive culture that welcomes bold ideas and empowers ownership.
- Opportunity to manage the world’s largest Cloud Computing Infrastructure in India.
- Work on challenging and complex problems.
- Innovate to solve issues and drive Operations Excellence.
- Experience an inclusive team culture with employee-led affinity groups.
- Mentorship and career-advancing resources.
- Focus on work-life harmony and flexibility.
#Data Center#Cloud Computing#Infrastructure