Customer Service Specialist
Logistics, Sales & Operations · Sales & Business Development · Customer Success
In short
ASSA ABLOY Global Solutions is seeking a Customer Service Specialist for their Hospitality Business Unit in Spain. The role involves managing client contact, processing orders, and resolving customer inquiries with a focus on providing excellent service. This is an onsite position in Cornellà de Llobregat.
Responsibilities
- Answer phone calls and respond to customer inquiries professionally and efficiently.
- Enter, process, and manage orders.
- Inform customers about products, pricing, and website functionality.
- Recommend products based on customer needs.
- Resolve customer issues in a timely and solution-oriented manner.
Requirements
- Positive and enthusiastic attitude with a strong customer focus.
- Previous experience in customer service is highly valued.
- Knowledge of MS Office applications, including Excel and Word.
- Ability to manage multiple tasks efficiently.
- Proficiency in English (written and spoken) is required.
Benefits
- Generous and competitive total rewards package.
- Comprehensive career-development resources.
- Supportive and accessible leadership team.
- Solid values platform.
#Customer Service#Client Support#Order Processing#Product Information#Problem Resolution
Company
ASSA ABLOY Group
Job Posted
2 weeks ago
Expires
in 2 months
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Cornellà de Llobregat, Spain
Applicants
Be an early applicant