Customer Service Representative
Logistics, Sales & Operations · Sales & Business Development · Customer Support · Sales Operations · Administrative Support
In short
The Customer Service Representative role at ASSA ABLOY is a full-time, on-site position in Fort Lauderdale, Florida. Responsibilities include delivering high standards of customer service, managing inboxes and operations, processing orders, and performing administrative duties. The ideal candidate has 1+ years of experience in customer service and proficiency in Microsoft Office.
Responsibilities
- Deliver high standards of customer service.
- Handle shared inbox and eStore operations.
- Process quotes, sales orders, and purchase orders.
- Manage incoming and outgoing calls.
- Support team development in handling customer inquiries.
- Perform administrative duties, including managing office supplies.
- Assist with office coordination.
- Perform additional responsibilities and special projects as assigned.
Requirements
- 1+ years' experience in customer service role.
- Proficiency in SAP a plus.
- Microsoft Office skills (e.g., Excel, Outlook, etc.).
- Strong organizational skills.
- Capable of completing tasks within appropriate turnaround times.
- Must be able to talk, listen and speak clearly on telephone.
Desired Qualifications
- Customer success champion who loves delivering amazing customer service.
- Outgoing personality with effective verbal and written communication skills.
- Self-starter who ensures world-class customer service.
- Team player able to work independently and collaboratively.
- Problem solver focused on solutions.
- Responsible individual with demonstrated work ethic.
- Ability to manage multiple tasks and see them to completion.
- Creative thinker open to process improvements and efficiencies.
- Flexible.
Benefits
- Competitive and comprehensive benefits package.
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Paid time off.
- Additional employee benefits.
#Customer Service#Sourcing#Customer Support#SAP#Microsoft Office#Organizational Skills#Communication
Company
ASSA ABLOY Group
Job Posted
1 day ago
Expires
in 3 weeks
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Fort Lauderdale, United States
Applicants
Be an early applicant