Customer Service Associate (Childcare)

Retail & Consumer Services · Customer Service · Customer Support

In short

As a Children's Activity Area Associate at IKEA in Columbus, Ohio, you will create a safe and fun environment for children, register them, monitor their activities, and maintain hygiene. You will also plan and execute children's activities, build relationships with children and caretakers, and adhere to safety policies. Support may also be required in cashier and greeter roles.

Responsibilities

  • Contribute to creating a pleasant and safe environment for the children that visit our play facility.
  • Register children, monitor and entertain children while in the playroom, and maintain a clean and hygienic environment.
  • Participate in the planning and execution of children’s activities both in and outside of Småland.
  • Build meaningful and empathetic relationships with children and their caretakers.
  • Strictly adhere to all IKEA play facility and safety & security policy and procedures.
  • Support in other areas of the customer experience function as needed, such as cashier and greeter role to provide additional coverage when needed.

Requirements

  • Experience in retail or childcare preferred.
  • CPR and First Aid certification training provided.
  • Physical Demands: Lifting and Carrying Occasionally (1-25lbs)

Desired Qualifications

  • Must work min. 20 hrs/wk to be eligible for Medical and Rx plans.

Benefits

  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
#Childcare#Customer Relations
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Company

IKEA

Job Posted

15 hours ago

Expires

in 3 days

Employment Type

Part Time

WorkMode

On Site

Experience Level

Entry

Locations

Columbus, United States

Applicants

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