Customer Service Associate (12-19 Hours/week)
Retail & Consumer Services · Customer Service · Customer Support
In short
As a Customer Service Associate at IKEA in Norfolk, Virginia, you will provide an efficient and accurate checkout experience, resolve customer concerns, and offer additional services to build loyalty. This part-time, permanent role emphasizes creating a positive final touchpoint for customers and requires open availability. The position offers a range of benefits and a fun, inclusive work environment.
Responsibilities
- Build loyalty by ensuring customers have a positive final touchpoint.
- Provide an efficient and accurate checkout experience.
- Offer additional products and services (home delivery, credit card, IKEA Family card).
- Resolve customer concerns independently.
- Provide friendly, safe, and efficient car loading and unloading services.
Requirements
- 1 year sales or customer service experience preferred.
Benefits
- Generous paid time off, holiday and sick time
- WiselyPay – get earned wages up to two days early
- Paid parental leave (up to 16 weeks)
- KinderCare tuition discount
- Retirement and bonus plans
- Co-worker discount, meal deal, and referral bonus
- Pet insurance program
- Education assistance and learning programs
- Safety shoe reimbursement
- 24/7 telehealth visits
- Dental and vision plans
- Medical and Rx plans (must work min. 20 hrs/wk)
- A fun and inclusive work environment
#customer service#retail
Company
IKEA
Job Posted
2 weeks ago
Employment Type
Part Time
WorkMode
On Site
Experience Level
Entry
Locations
Norfolk, United States
Applicants
Be an early applicant