Critical Service Specialist

Logistics, Sales & Operations · Sales & Business Development · Technical Sales

In short

Join Emerson's Global Industry Sales Severe Service team as a Critical Service Specialist, providing expert valve sizing and selection support to global sales networks for challenging applications. This role involves technical point of contact responsibilities, troubleshooting, and contributing to industry standards, with a requirement for an Engineering degree and 5 years of relevant experience.

Responsibilities

Provide application and technical support to global sales teams, including in-depth valve sizing and selection, field issue resolution, and critical application knowledge.
Address unique challenges related to actuator sizing, stroking speed, sound power level calculations, and material compatibility.
Collaborate with strategic product business units on new product positioning in critical applications.
Engage with technical proposals and provide technical tiering based on customer specifications.
Mentor sales engineering teams through technical engagement and application training.
Present severe service valve solutions to global customers through visits, training, and technical seminars.

Requirements

Degree in Engineering with 5 years of experience in engineering, design, or technical sales.
Hands-on experience with control valve sizing or product design.
Understanding of critical industry applications.
Experience working in teams.
Strong interpersonal skills.
Results driven.
Detail oriented.
Open to travel.
Legal authorization to work in the United States (sponsorship not provided).

Desired Qualifications

In-depth knowledge of control valve technology.
Proven track record of applying control valve solutions to solve critical applications, displace competitors, and win projects.
Experience using software tools and hand calculations for valve sizing, selection, and design.

Benefits

Prioritize a workplace where every employee is valued, respected, and empowered to grow.
Foster an environment that encourages innovation, collaboration, and diverse perspectives.
Commitment to ongoing career development and growing an inclusive culture.
Support for mentorship, training, or leadership opportunities.
Flexible, competitive benefits plans to meet physical, mental, financial, and social needs.
Variety of medical insurance plans, with dental and vision coverage.
Employee Assistance Program.
401(k).
Tuition reimbursement.
Employee resource groups.
Recognition programs.
Flexible time off plans, including paid parental leave.
Vacation and holiday leave.

Skills

Control ValveSalesEngineeringTechnical Support

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About Emerson

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world…

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