Collection Intern

Finance, Banking & Legal · Banking & Investments · Corporate Finance · Financial Analysis

In short

Electrolux Group is seeking a Collection Intern for a 3-month, part-time internship in Kraków, Poland. This role offers hands-on experience in finance and accounting, focusing on Order-to-Cash processes, customer account management, and collection activities within a global organization. The position requires strong English, good MS Office skills, and an analytical mindset.

Responsibilities

Support Collection Specialists with day-to-day operational tasks
Work with customer portals and upload required documents to client systems
Update and maintain customer data in internal systems
Attach proof of delivery and other supporting documentation
Monitor customer accounts and assist with overdue account follow-up
Contact customers regarding outstanding invoices and support the collection process
Assist with payment investigation, account maintenance, and transaction clearing activities
Participate in resolving payment discrepancies and unidentified payments
Maintain accurate customer records and collection notes
Support reporting and other administrative activities within the team
Gradually take on more independent and complex responsibilities

Requirements

University degree in progress or recently completed, preferably in Finance, Accounting, Economics, Business Administration, or a related field
Very good command of English
Good MS Office skills, especially Excel
Strong analytical and problem-solving skills
Attention to detail and commitment to accuracy
Proactive attitude and willingness to learn
Strong interpersonal and communication skills
Ability to work effectively in a team environment
Availability to work 20 hours per week

Desired Qualifications

Knowledge of French will be considered a strong asset
Analytical – you enjoy understanding the root causes behind issues
Detail-oriented – you believe that small details make a big difference
Proactive – you look beyond assigned tasks and think ahead
Communicative – you build positive relationships and enjoy working with others
Curious and eager to learn – you are motivated to develop your professional skills in an international environment

Benefits

Hands-on experience in an international Order-to-Cash environment
Opportunity to learn from experienced Collection Specialists and Team Leaders
Training that will boost your professional competencies
Dedicated buddy who will support you throughout the program
Friendly atmosphere and a culture that values work-life balance
Exposure to international markets and business processes
Opportunities to develop both business and language skills
Challenging and meaningful tasks that help build your career

Skills

MS OfficeExcel

#Finance#Internship#Global Electrolux Talent (GET)#Part time

About Electrolux Group

Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our group of leading appliance brands, including Electrolux, AEG and Frigidaire, we sell household products in around 120 markets every year. In 2025 Electrolux Group had sales of SEK 131 billion and employed approximately 39,000 people around the world. For more information go to…

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