CMP Operations Coordinator
Logistics, Sales & Operations · Sales & Business Development · Sales Operations
In short
Join IKEA in Edinburgh as a Customer Meeting Point (CMP) Operations Coordinator. This full-time role involves supporting leadership in the daily running of the store's sales function, coordinating team activities, and ensuring operational standards are met. The position offers a starting salary of £28,120 per annum.
Responsibilities
- Coordinate the daily operation of the store team, allocating and executing activities and tasks across all functions.
- Apply appropriate processes and actions daily to secure safety, compliance and operational standards to promote profitability and meet commercial priorities.
- Act on customer feedback to ensure that every customer has a consistent and positive experience by supporting the team in delivering consistent availability, quality standards and service.
- Identify and work closely together with the Food team to implement sales support tools to optimise commerciality, and secure consistent quality in operations by developing skills in the team.
- Apply appropriate corrective actions based on customer and co-worker feedback and highlight points for improvement in daily operations, working with the IKEA global and national strategies.
Requirements
- A Collaborative approach to communication, with the capacity to guide, motivate and engage with the team.
- Sound understanding of the IKEA Code of Conduct, as well as regulations and legislation relating to health, safety, and security.
- Structured and capable of establishing routines for large teams.
- Capability to handle and respond to business and customer needs by providing effective solutions within the area of responsibility.
- A considered decision-maker with the ability to adjust to tasks and delegate as needed.
- Ability to thrive in a versatile environment by focusing on meeting varying demands, speed, and simplicity.
- Experience to deliver results when dealing with the unknown and handling unexpected operational changes.
Benefits
- The starting salary for this role is £28,120 per annum, based on skills and experience.
- 39 hours working 5 days per week including evenings and alternate weekends.
- Flexibility to match your life and our business needs can be discussed.
- 15% IKEA discount.
- Discount portal helping you save £100s on high street retailers.
- X4 Life Assurance.
- Enhanced statutory pension contributions.
- Interest free loans.
#Sales & Commercial
Company
IKEA
Job Posted
4 days ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Edinburgh, United Kingdom
Applicants
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