Cloud Solution Architect Manager

Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering

In short

As a Cloud Solution Architect Manager, you will lead a team to enable customers to achieve their outcomes by leveraging Microsoft technology. Your role is pivotal in driving the success of the Mission Critical Unit through coaching, empowerment, and accountability, ensuring customers get value from their investments.

Responsibilities

Lead Customer Success & Business Growth: Direct teams in delivering secure, resilient, AI-enabled solutions that help complex customers achieve business outcomes, accelerate adoption and consumption, manage risks, remove blockers, and identify opportunities to expand Microsoft services, usage, and revenue.
Develop Trusted Customer & Executive Relationships: Coach teams to act as strategic advisors to customers and executives, translate business challenges into Microsoft solutions, drive customer satisfaction and transformation, and influence decision-making through strong relationships with technical and business leaders, including CIOs and CISOs.
Drive Team Performance & Partner Ecosystem Impact: Lead and empower teams through coaching, accountability, and professional development while orchestrating collaboration across Microsoft, partners, and customers to support strategic opportunities, technical pre-sales activities, and long-term business growth.
Provide Technical Leadership & Industry Influence: Build team capabilities through mentoring and readiness programs, drive innovation and intellectual property development, influence frameworks and methodologies, and promote Microsoft solutions through thought leadership, industry engagement, and scalable best practices.

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field
8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
Ability to read, speak and write fluent English

#Cloud#Customer Success#AI#Technical Leadership#People Management

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