Cloud Solution Architect
Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · Data Science · Software Engineering
In short
As a Cloud Solution Architect for Microsoft's Support for Mission Critical customers, you will leverage your deep expertise in Azure PaaS and AI services to design and deliver scalable cloud-native solutions. This role involves architectural reviews, proactive engagements, and acting as a trusted advisor to customers, focusing on reliability, security, and performance.
Responsibilities
- Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on reliability, security, and performance.
- Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices.
- Identify architectural risks, design gaps, and operational inefficiencies across services.
- Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements and deep technical assessments.
- Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution.
- Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements.
- Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation.
- Provide Technical Leadership & Scale Innovation: Mentor and upskill others, contribute to frameworks, methodologies, and intellectual property, lead cross-functional collaboration, share industry insights, and drive improvements that enable scalable, repeatable customer and partner success.
Requirements
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
- Deep expertise in Azure PaaS and Azure AI services.
- Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing.
- Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools.
- Experience designing and implementing end-to-end AI/ML solutions in enterprise environments.
- Strong understanding of distributed computing, big data processing, and data lake architectures.
- Experience with Azure architecture, including IaaS, PaaS, and serverless components.
- Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance.
- Solid understanding of networking, security, and resilience in cloud-native applications.
- Strong problem-solving skills and ability to work collaboratively in cross-functional teams.
- Excellent communication skills in international environments – both spoken and written English.
- Effective learning and presentation skills, with comfort in addressing both small and large audiences.
- Ability to work under pressure and meet deadlines.
Desired Qualifications
- 10+ years of experience in cloud data platforms, with a strong focus on Azure.
- Familiarity with Cosmos DB and SQL Server will be helpful.
Benefits
- Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
- If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Skills
Azure PaaSAzure AIAzure DatabricksAzure Machine LearningAzure Data FactoryCognitive ServicesOpenAICosmos DBSQL ServerIaaSPaaSserverless
#Cloud#Customer Success#Azure#AI#PaaS#Data Platforms#Machine Learning
About Microsoft
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Company
MicrosoftJob Posted
5 days ago
Employment Type
Full Time
Work mode
Hybrid
Experience Level
Mid-Senior
Locations
United States
Qualification
Bachelor
Applicants
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