Catalog Automation lead, GL CE - Audio

Marketing, Media & Creative · Editorial, Writing, & Content Management · Content Strategy · Technical Writing

Smart Summary

AI-generated overview of this position

This role is for a Catalog Automation Lead within Amazon's Audio Business team in Bengaluru, India. The primary responsibilities include identifying process gaps, providing automated dashboards to sellers, reviewing catalog content quality, and documenting processes. The ideal candidate will possess strong analytical and communication skills, with proficiency in MS Excel and SQL.

Description

· Identify process gaps and Provide Sellers/brands with Automated dashboards to reduce these defects.
· Provide required inputs to seller to manage customer feedbacks
· Review Amazon catalog for content quality based on pre-defined guidelines & co-ordinate with internal team to fix the issues for better customer experience
· Document processes & regularly update existing Sops
· Review & suggest SOP changes required if any to the team basis input from Category managers
· Handle various sets of daily, weekly and monthly business reports
· Onboard new processes if required as per the business needs

I. Skills

· Excellent written and oral communication skills in English
· MS Excel /SQL intermediate proficiency – ability to mine voluminous data for specific detail
· Strong analytical skills
· Strong interpersonal skills
· Excellent listening skills
· Excellent data accuracy skills, eye for detail, and commitment to meet deadlines

II. Critical Qualities / Characteristics

· Pace of implementation and consistency in performance
· Willingness to take initiatives and additional responsibilities
· Willingness to travel
· Peer respect - establish and maintain cooperative working relationships
· Creative and analytical problem solvers with passion for operational excellence
· Identify areas of possible process improvements

About the team
The Role is part of the Category Team managing Amazon India's Audio Business.

Basic Qualifications

- Bachelor's degree
- Experience with Microsoft Office products and applications

Preferred Qualifications

- Knowledge of SQL

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

#automation#catalog management#data analysis#reporting#process documentation#audio business#Bengaluru